#C LTD
08-Mar-88 00:21:41
Sb: #112616-#C LTD
Fm: Marlene Zenker/SYSOP 76701,250
To: Daryl Anderson 70416,1046
Daryl, I can't help but quote from an interview with Perry Kivolowitz in this
months Amazing Computing.
"In the Amiga markeplace, we (ASDG) believe the consumer is unbelievably
undemanding. They are being abused heavily, and nobody bats an eyelash. I
see a lot of companies in the Amiga markeplace who don't share that opinion.
I think the Amiga consumer is being far too passive. I can't tell you how
many times I've heard a consumer say, "I needed product x, so on July 5th I
ordered it. Today is July 9th and I got it and now I'm really happy." But
he ordered it July 5th, 1986 and got it July 9th, 1987! It took him a year
to get it and he's really happy!? Or "I'm happy now, but I had to return the
product seven times." So because of shipping costs, he has had to pay double
what the product was worth. I don't buy that."…