CompuServe Messages

Word Perfect Problems

    17-Mar-88 20:40:51
Fm: George Smoot 71106,24
Lynn, Thanks. I called your technical service people on Monday and was told that there was a problem with the Diablo 620 driver when a font change occurred. Of course your printer test file changes fonts many times. When I printed a "normal" document there was no problem. Also I mentioned the problem of Guruing when trying to stop a print job on one of my other printers and was told that that problem was one of the first bugs discovered in this latest update. I believe that they said it might be fixed by early next week but that I was only the second of third person to discover the Diablo 620 problem so that this next update might not get fixed until later. I don't think that I have ever reported problems to a nicer organization to deal with. You people are always ready to look into any problems and seem to freely admit to those that you know exist. Its good to see a business run on "honesty is the best policy". Thanks again. George