CompuServe Messages

I never got their catalog either, and I haven't received the drive yet (ordered it 3 weeks ago today). Am told it should arrive Wednesday. It's a long story. First I placed a COD order. The day I was supposed to receive it, I called them up (by the way it's MURDER tryin to get thru to them), only to be told that all HD orders are backlogged because they are first filling out floppy drive orders. So I called back a week later to find out that all COD orders are on hold because of some problem they're having with UPS, and they have over $50000 of outstanding shipments. Fine, so I switched the order to credit card. I called back 3 days later to be told that the order never got thru since my credit card bank didn't approve (I unknowingly went over my limit). So, I'll call them tommorrow and see what excuse they'll have next. They claimed that they tried to reach me everytime the order was delayed but that cannot be true. So, to make a long story even longer: The jury is still out on the HD itself, but their customer service sucks!! – Steve – P.S. I guess the old saying is true: you get what you pay for: their price for $65Meg HD is pretty good!