#scaling crash
5 messages in this thread
just checking back for any new news regarding my crashing problem (gross
scaling on merged objects). Didn't mean to sound grumpy on my last response to
you regarding re-loading program and checking for viruses. We did a full virus
check – no problem there. We did not reload due since this problem shows up on
two different machines which run two different R4 upgrades.
Any other ideas?
Thanks,
Chris
Hi Chris,
<< just checking back for any new news regarding my crashing problem (gross
scaling on merged objects). >>
I searched the message base and I can't find your original post. Can you
provide me with detailed steps that causes your problem consistanty on all of
your available machines, please?
jonas[adesk]
sure.
whenever we merge an object from a 3DS or PRJ file and have to grossly scale
the object up or down, we are in trouble. the problem doesn't occur until we
jump to another module, like mat. editor, and then jump back. the result is
very large, wild triangles all over the screen. can't even scale all the way
out on these. any action at this point crashes the system.
thanks,
chris
Hi Chris,
<< the problem doesn't occur until we jump to another module, like mat.
editor, and then jump back. the result is very large, wild triangles all over
the screen. >>
For this symptom, I usually offer the following advice..
It sounds like your 3DS.EXE got corrupted somehow. First, check your system
for virus' that might've "touched" the program, and then delete your 3DS.EXE
and reinstall it from the original master disks, making sure that nothing
modifies the program in any way. If the problem continues after that, contact
your dealer for a new set of disks.
Have you contacted your dealer and have they gotten involved? Are you running
smartdrv?
jonas[adesk]
We aren't running smartdrive and we haven't contacted our dealer yet. This was
and is my first stop for problems like this.
Will try your suggestions straight away!
Thanks,
Chris