CompuServe Thread

#HELP GPFax won't fax out

13 messages in this thread
#189585From: Willie SchreursMar 19, 1995 2:02 PM
I've recently purchased and installed GPFax (Version 2.346) and it looks great except for one thing — I can't fax out. Symptoms: When I try to fax out, the modem will connect to the receiving fax machine, and then proceed through the handshaking "training at xxxx" sequence all the way down to 2400 before saying "Training Failed (Noisy)" and quitting. I've tried sending to three different fax machines and a fax modem with the same result. Ironically, although I bought the software mostly to fax out, I've had no problem with receiving faxes, including faxes from some of the same machines I've had trouble sending to. Setup: Modem: Zoom faxmodem 14.4EX, Model 160 (Class 1), connected to an Amiga 3000 running Workbench 2.04. I've tried both MODEMTYPE=144LC and MODEMTYPE=GENERICC1, and briefly experimented with most of the other class 1 types. I started with the default initialization string and have tried many combinations in an effort to enable the settings mentioned in Appendix B of the manual. The default register settings on my modem are: ——————————————————– at&v ACTIVE PROFILE: B1 E1 L1 M1 N1 Q0 T V1 W0 X4 Y0 &C0 &D0 &G0 &J0 &K3 &Q6 &R1 &S0 &T4 &X0 &Y0 S00:000 S01:000 S02:043 S03:013 S04:010 S05:008 S06:002 S07:050 S08:002 S09:006 S10:014 S11:095 S12:050 S18:000 S25:005 S26:001 S36:007 S37:000 S38:020 S44:020 S46:138 S48:007 S95:000 ——————————————————– My current initialization string is: AT&FE0&K4&C1&D2S7=90 ^^^^^ adding "E0" and "&K4" to the default to ensure that command echo was disabled and that XON/XOFF was used (although I've also experimented with RTS/CTS); these settings still don't work, though. The successfully-received faxes came through with both the default string and the above one. Other info: Following are the modem's firmware revision code (ATI3) and the data pump model and revision code (ATI6), in case they're useful in troubleshooting: ——————————————————— ati3 AFES-V1510b-ROCKWELL RPI (TM) MODEM Z201 OK ati6 RC144DPi Rev CA ——————————————————— I'm fresh out of ideas, and hope someone here can help. Thanks. -wjas {;-{)}
#189588From: Don Curtis/SYSOPMar 19, 1995 3:54 PM
Willie, I had a similar problem and added an S39=20 to the init string (different software and modem) to change the line carrier level. That worked for me. Again…different software and modem…but it might be worth a try. Don
#189647From: Willie SchreursMar 19, 1995 11:21 PM
Don, Thanks for the response. It sounded promising but, according to the modem manual, register S39 on my modem sets flow control options, and I can't find one that changes line carrier level. 🙁 -wjas {;-{)}
#189604From: Trent HawkinsMar 19, 1995 6:50 PM
Willie, Within the serial settings in your Workbench drawer, ensure that RTS/CTS is set. This is your most reliable setting. Ensure that your MNP compression is also off (had a similar problem on my Supra 144LC that you are experiencing and this seemed to fix it). Trent 'Dulce et decorum est pro patria mori'
#189648From: Willie SchreursMar 19, 1995 11:21 PM
Trent, Thanks for your reply. >> Within the serial settings in your Workbench drawer, ensure that >> RTS/CTS is set. This is your most reliable setting. The GPFax manual states that most Class 1 modems use XON/XOFF, but I've tried what you suggested. No luck, I'm afraid. >> Ensure that your MNP compression is also off … I found no direct way to turn MNP off, although I did twiddle a couple of registers that appeared to be related, dealing with V.42 negotiation and LAPM failure control. Again, though, no result. Maybe I should just start trying random initialization strings! 😉 >> 'Dulce et decorum est pro patria mori' Is it? I'm afraid I'd agree with Horace only under a very restricted set of circumstances. 😉 -wjas {;-{)}
#189660From: james layMar 20, 1995 10:07 AM
Willie, I suppose this is a stupid reply but. Has your outgoing document been properly converted to a fax? As in, starting up GPFax and then outputting your document to the printer where it is intercepted by GPFax and converted to a fax. Also you should be able to view the Fax before sending. The Author (Greg Perry 100351,1421) has been very helpful with a few problems I have had. -Jim-
#189700From: Willie SchreursMar 20, 1995 9:11 PM
>> Has your outgoing document been properly converted to a fax? >> As in, starting up GPFax and then outputting your document to the >> printer where it is intercepted by GPFax and converted to a fax. Yup, that's exactly the way I created the outgoing document — and I viewed it in GPFax too, just to make sure. >> The Author (Greg Perry 100351,1421) has been very helpful with a few >> problems I have had. He has a user ID here on CompuServe? That's great! I sent email to the address listed in the manual but haven't had a reply, so I'm not sure if it ever got through. I'll send him a message as soon as I can. Thanks!!! -wjas {;-{)}
#189737From: james layMar 21, 1995 12:20 AM
Willie, It took him a week or so to reply to me. -Jim-
#189829From: Willie SchreursMar 21, 1995 9:54 PM
>> It took him a week or so to reply to me. OK. Thanks for letting me know. I guess I'll just wait. -wjas {;-{)}
#189682From: Tom JonesMar 20, 1995 4:41 PM
Willie I have a ZoomVFC working fine with a PC running FaxTalk Windows, which only eliminates the modem as a likely suspect. What I selected for modem type is "generic class 2 fax", sending and recieving at 14400, and the init string is "AT". That's it. I just sent to novell's faxback server and recieved a reply. Yes, I know: it isn't GpFax. Tom alternate: jonest@hfsi.com I never met a man I didn't like…Will Rogers
#189701From: Willie SchreursMar 20, 1995 9:11 PM
Tom, Our modems must be different — mine's a class 1 (at least,that's what the manual says). I do envy your minimalist init string 😉 -wjas {;-{)}
#189926From: Tom JonesMar 22, 1995 9:01 PM
Willie Yes, they are different now that I reread your message. My Modem is a Supra V.34 28,800 and yours is a 14400 model you said. Sorry if I missed that, it may explain the Class 1/Class 2 differences too. The way I know this is by bringing up a terminal program like Terminus, making sure the shared mode is off, and typing ATI10 at the prompt. This lists back the features included in my modem. Feature 101 is Class 1 support, feature 104 is Class 2 supported. I show both. Try it, it may also work with 14400 modems. Tom alternate: jonest@hfsi.com I never met a man I didn't like…Will Rogers
#189953From: Willie SchreursMar 22, 1995 11:55 PM
>> . . . typing ATI10 at the prompt. This >> lists back the features included in my modem. Feature 101 is Class 1 >> support, feature 104 is Class 2 supported. I show both. Try it, it may >> also work with 14400 modems. Thanks for the suggestion. I tried it, but the AT "info" commands on my modem only go as high as ATI6. But my manual states that mine's a Class 1, and I have no reason to think they're wrong. Also, I have GPFax set for Class 1 and have been able to receive faxes. That's the frustrating thing; it's not that it doesn't work at all — it works in one direction, and I have the feeling that it's *this* close to working in the other. -wjas {;-{)}