#NEW HORIZONS TECH S.
5 messages in this thread
(72113,3262) I just want to let everyone know how helpful Rick Unland
of New Horizons was to me regarding many questions I had about their
software. He guided me step by step through the process, took over
half an hour, was pleasant and cordial throughout. Not like some of
the stuffy, snobby technical people I've run into at many other
companies. So remember, if you buy New Horizons Software, you can
count on GREAT TECHNICAL SUPPORT. What a refreshing change!
If only they'd log onto their support areas here and on another network
every once in a while…
Denny,
I don't know what you mean about us not logging on. We log on to our support
area here on CompuServe (in AmigaVendor) every day. Some questions may take a
while to figure out an answer, but we do answer.
As to our support area on "another network," we don't _have_ any support area
on any other network. CompuServe is where our only official support area is.
James Bayless
New Horizons Software, Inc.
James,
What about the New Horizons category on GEnie that Mark was attending for
a while? He just disappeared…
Sorry about the CIS comment–I hadn't seen you guys around for a while.
Good to know you're here!
Denny,
Mark was logging on to GEnie on his own time, and it was not an official
support medium of ours. Mark has probably not logged in for a while since he
is hard at work in school now. More than that I can't say, since I've never
been on GEnie myself.
You might not have seen us since we don't usually post messages in forums other
than AMIGAVENDOR (where our support section is), unless there is a direct
question in the other forums about our products. But we do get on every day.
James Bayless
New Horizons Software, Inc.