CompuServe Thread

HP 500C help

2 messages in this thread
#94149From: David PaschallApr 4, 1993 2:55 PM
I need help with a problem with HP 500C printer. I can't get color printing. This problem was not present the last time (2 months ago) I used the color printing feature. System is 2000, GVP 50 MHZ compo,Quantum 210 HD,18 meg, IV24. The only changes have been installation of Janus 2 and the lastest GVP IV24 rom. This is what happens. When I try to print color the HP asks for a cartridge change with the color cartridge in. I have tried everything in the manuel; brushing the contacts, cleaning the cartridge, reseating the cartridge, plus trying two brand new color cartridges. The HP on startup accepts the color cartridge and the color self test is correct. If I change the cartridge after the print is started the HP will not accept the change; ie it will not return to home position. If I replace the color cartridge with the B&W cartridge the picture will print in B&W. I have used the driver that comes with 2.0 and Super_DJC. I have checked the connections of all cables. Since the color self test is correct and the color cartridge is accepted without imput from the Amiga I figure that something coming from the Amiga is being interpreted as a need to change the cartridge. I am baffled. Please help. Thanks. David
#95060From: Robert PigfordApr 11, 1993 11:57 AM
David – This may not be of any use to you, but no one else has responded to you yet, so here goes… You stated that you're using the driver that comes under WB2.0 – C= didn't offer a HP500C driver until 2.1, so could you be using the HP500 driver? I've read of other, 3rd party drivers out there that are supposed to be pretty good. I'll hunt down the messages (it's 'kept' around here somewhere). Hope this helps – let me know how you make out. /7 //\ob …on Amiga via Autopilot from Northeastern PA…