CompuServe Thread

#Damaged Disks

4 messages in this thread
#95811From: Kelly C. PollakApr 6, 1994 8:08 PM
Jonas, I just purchased my own copy of 3D Studio r3 for home the other day. When I went to install it tonight, it gave me an data error on disk 5. I did a surface scan on this disk and it is damaged somehow. I tried to call Autodesk several times, and it has been busy now for about 2 hours. What should I do? Thanks, KC
#95836From: John TissavaryApr 6, 1994 11:14 PM
Probably the fastest thing for you to do is contact your nearest, bestest Adesk Multimedia dealer and have him arrange to replace the faulty disk. John Tissavary (La Luna cie)
#95889From: Jonas Ruikis [ADESK]Apr 7, 1994 9:18 AM
Kelly, << bad disks. ..>> The process to replace those discs goes through your dealer. Call your dealer and they'll instigate the process. jonas[adesk]
#96011From: Kelly C. PollakApr 7, 1994 7:16 PM
That's what I figured. I didn't know if I should call Adesk first or what. Thanks, KC