#Great Service from Supra
3 messages in this thread
Un-abashed Testimonial:
Last week, while I was out, I had a lightning strike on…or
near… my phone line. My Supra modem 2400 didn't survive (not at all
surprising).
I contacted Supra about repairs and mailed them the modem on Monday
afternoon. I got it back…fixed, and working fine this afternoon
(Friday).
That folks…is GREAT service!
Good job Supra…and thanks again for not forgetting your customers
after the sale.
Don
Don,
That sounds like the Supra Corp. I know and love. I recently got a 68020
board for my 2000 and I suspected that it might cause problems with my
WordSync hard drive card. (I was not looking forward to having to reformat
my drives or going to great lengths to be able to use them.) I called
Supra and asked them about it. They said I would need new ROMS which they
would send out to me that day. The ROMs arrived before the accelerator
card did. Since the ROMS are socketed on the card, all I had to do was
take out the old ones and put it in the new ones. Took me less than 3
minutes. Haven't had any trouble yet that I could attribute to the
WordSync card.
Chow, Cheryl P!
Had the same experience with US Robotics a while back. It's great to have
companies around like that, ain't it?