Chris,
it's HOT_TOPIC of the month in the gamers forum (Go GAMERS, section 12).
Anything there: support, hints and criticism – a lot of that. People
keep saying, graphics and sound were awsome, but the judgement of the
gameplay ranges from "lousy" to "gameplay? what gameplay?".
I remember having read there about hints in the game itself or the
manual. According to that, the third hint is skipping the puzzle – so
you might consider going that way…
Thomas Borchert