CompuServe Thread

#autodesk–user error

2 messages in this thread
#43209From: DaveMay 9, 1993 11:41 PM
I was in the Virgin Islands. After calling Autodesk about 3D Studio and Animator Pro, I was to call Techexport,Inc in Burlington, Mass..About (2) weeks ago I call. And was told that Techexport would not help me. I paid a good buck. I now live in Raleigh, N.C. I had it working, but for a little error. I will try again. I was not sure what to do when it started telling me about the modes it would work in. Will this driver work in live video mode. It asked if I was using one monitor to render. Who can I call ?? I know I can work it out over the phone.
#43246From: Brian Rudolph [Adesk]May 10, 1993 12:32 PM
Dave, If you call 800-879-4233 and tell them you have moved and are looking for a new 3D Studio dealer in your area, they can help you. This number is the Multimedia dealer referral line. If your problem really can be solved over the phone, then it can also be solved here. Leave us a detailed message about what problems and errors you are running into, as well as your computer and video configuration, and let's see if we can help you out. -Brian Autodesk Product Support