CompuServe Thread

#IM failure- help!

2 messages in this thread
#82754From: Spencer GrossMay 24, 1994 1:30 AM
I have been completely unable to load any image of any kind, size or format into IM without the program crashing immediately, with a Program failed or Error msg #8000000B. I had rev. 9.19 and today received and installed rev. 1.50C. Each acted the same: crashed. I have an A3000 with 4 Megs + 2. I do have Picasso II installed though I have dis connected the board, i.e. am running video directly to the monitor not through the card, have taken the Picasso lines out of startup seq. and removed the Change Screen from startup, so short of removing the card, it should not be interfering. Is it possible that I have too little memory to run IM? I even turned off the UNDO buffer to no avail. Is this an unusable program without more RAM? If so, I think there should be some statement to this effect. Have other IM buyers reported this difficulty? And, lastly, when will some work-around be developed for Picasso II? Please help! FYI, I could not even load the simpliest, low res image from DPaint3.
#82949From: Black Belt SystemsMay 26, 1994 12:53 AM
Something else is wrong – although I don't, at this point, have any idea what it is. Six megs is pretty short; but then again, a lowres image is pretty minimal in terms of memory consumption and my *guess* is that should work with six megs just fine. No "work-around" is planned for the Picasso. They need to fix their AGA emulation; it's not our problem in any way, shape or form. I think you'll have to call the tech support people directly and see if Mike or Dave can help you out, here. Call when you're right next to your machine so they can run you thru various checks and so forth. –Ben …via AutoPilot