#CIS Performance
8 messages in this thread
Everyone:
In case you have noticed the last couple of days that CIS is responding
slowly, the problem is that the system has been hammered by users accessing
the news section regarding the Iraqi situation.
System administrators are doing their best to spread the load, but as
events unfold, there may be some impact on this and other Forums. Thank
you for your patience, and just be aware the problem is known and "the
powers that be" are working on it.
Thanks!
Rich Bowers
I recently switched back to 2400 baud (from 9600 baud). I figured if I am
going to spend a much of my on-line time at the "!" prompt, I would rather
pay 20-cents per minute than 37-cents per minute. Also, my TAPCIS reports
that the differential of characters transmitted between 2400 and 9600 does
not justify the increased price of 9600 baud. I can only suspect that this
discrepancy is caused by delays in Compuserve.
While I'm griping: Many new-age phone companies have switched to billing
in 1/10th minute incements. With this type of billing, if my expensive
phone call to a BBS across the county lasts 2.1 minutes, I get billed only
for 2.1 minutes – Not 3 minutes. It is unfortunate that Compuserve ROUNDS
UP the charge to the next full minute. On calls less than three minutes,
this can be a 30%-50% premium. I suspect Compuserve won't do anything about
this until enough people complain, or until one of their competitors does
it first.
Chuck:
Obviously, I sympathize with your viewpoint, but it's beyond my scope. Try
making your suggestion to CIS directly at GO FEEDBACK.
Thanks for your participation!
Rich
Rich, thanks for the explanation that was not only an explanation, but very
interesting too. Cheers!
Rich,
Perhaps those of us who use an automated access program can help both
ourselves and CIS by choosing a relatively slack period. Although I would
suspect that early moring is such a period, do you have any information on
the daily load profile to assist us?
Bruce:
No, I don't have any specific data on high-load hours. Since CIS is an
international service, there is a base level oad just about all the time.
Perhaps the best thing is to play your instincts: set the automated access
program to come in sometime when everyone you know is sleeping, say 2-6am
EST. Probably as good a strategy as any.
Rich
Bruce,
How do you define 'slack'? It's going to be tricky as Compuserve is
worldwide and there are lots of different timezones<g>. BTW I'm in Germany,
so we're 6 hours ahead of the USA, just to give one example.
Adrian
Bruce,
Just in the last 6 months, my trick of coming in at 0730 to beat
the long distance price rise has become hopeless.
It looks like too many people are doing it, and I lose my phone
savings back in wait time.
Frank