CompuServe Thread

Does anyone know of a representative of SONY on Compuserve or the INTERNET (address a.s.o), rather someone with International influence in the Sony corporation. Why: My MO 128 under waranty has gone broke around end february, got it in for repair 6th of March in Belgium. Half April I started to get tired of waiting making numeruous phone calls to my dealer and Sony (where they shipped me of quite brutally, they could not hear me on the phone, sorry I can not understand you ???? OH I AM ANGRY) My dealer wrote 2 letters. Finally I got my MO back last Tuesday only to see that it worked fine, however the eject mechanism is working bad one in 2 times the MO harly gets ejected. Sony sent it straight to me I phoned my dealer, and demanded a new replacement, being sick and tired of the hassle, I had to make 5 car drives of over a 100 miles to get an MO from my dealer to be able to deliver work on MO to clients. Well what do I get: they do not want to give a new MO. I get: 1. a replacement sent to me next week, then I have to bring my MO to my dealer, they will send it to sony to repair again. 2. I will have to wait again for at leats a full week. 3. They send it back to my dealer. 4. I bring there MO back. 5. I loose 3 months of waranty (I do not agree) WHO WOULD NOT GET UPSET CAN ANYONE HELP ME????????? HELP HELP HELP , I for sure will never buy sony again after this not even for TV or HIFI equipment. I'd rather buy JVC I have always had nice and friendly service there. Christophe Van Oyen, a very angry person at this TIME.