CompuServe Thread

Need help w/Vibrant

3 messages in this thread
#105277From: Jan MacKay (Addison-WeslJun 2, 1994 6:54 AM
Hi, Chuck. My name is Jan MacKay, and I am the Tech Support Supervisor for Addison-Wesley Publishing, Inc. We sell 3D Studio R3 through college bookstores. I need some info/advice concerning the Vibrant driver in 3DS3. A recent purchaser has a Diamond Viper board installed in his computer. Following Diamond's suggestion, he has selected the Vibrant option, and chosen the Diamond P9000 board during vibcfg, using 1024×768 resolution for main, rendering, and materials. He says that the display is fine in main and materials, but distorted in rendering. He did contact Vibrant, who says that he needs to contact the software developer. I'm sure you're familiar with Autodesk's support policy. Because our agreement with Autodesk is to render BASIC installation support only (not configuration), I'm really at a loss at how to proceed. Do you have any suggestions for this user? Is the vibcfg program an add-in to 3D Studio, or did Autodesk develop it? I'd truly appreciate any advice you can give me. Thanks. Jan
#105381From: Brian Rudolph [Adesk]Jun 2, 1994 1:45 PM
Jan, <<. He says that the display is fine in main and materials, but distorted in rendering.>> How is it distorted? Is it stretched or squashed, or do the rendered images contain scan lines or "video noise" that should not be there at all? If the problem is stretching or squashing, then most likely your client has his aspect ratio set wrong when rendering. If it is lines or noise, we will have to check with Vobrant to see if there are any known problems with the driver. <<Is the vibcfg program an add-in to 3D Studio, or did Autodesk develop it?>> The VIBCFG funtion is built into 3D Studio, and is the tool for configuring 3DS for use with your video card. At the DOS prompt, switch to the 3DS directory and type "3DS VIBCFG". This will take you into the Vibrant configuration menu. From there users can select their particular video card for each module, from the list of supported cards. Also there is a video test function to check whether the card are working, prior to starting 3D Studio. Hope this helps. -Brian
#105387From: Jun 2, 1994 1:52 PM
I am not clear what you mean by 'distorted'? I assume that you are using a 256 color device for all devices… You should use a 256 color for main, but a hi/true-color for materials and rendering is best… The P9000 does support 24-bit color. There is no difference in our code for render vs. main vs. materials, so I don't understand why it would cause a problem. Please try with some other resolutions and see if the problem continues to show itself. If so, please send your 3DS.SET file to me (preferable ZIPd…). Chuck Walbourn – Vibrant Graphics