#A2386 PC Color-blind
6 messages in this thread
I am having trouble with the color preferences on my A2386 BB, on an
A4000. As is so often the case, my dealer was clueless but
sympathetic. He called Commodore Tech Support, and they were
clueless and unsympathetic.
When I open a custom PC screen, PCColor reads the color settings from
SIDECARSETTINGS.TABLE incorrectly. For example, let's say I have an
8 color screen and have set the colors as follows:
000 00F 0F0 0FF F00 FF0 F0F FFF
If I save these settings, they get written to the file correctly.
However, next time I reset the colors (either by selecting 'Restore
Settings' from the PCColor screen menu, or by closing the window and
reopening it, or if a PC application causes the PCColor screen to
panic and go back to read the saved settings), the colors will come
up as follows:
000 00F 0FF 0FF FF0 FFF FFF FFF
If I repeat this procedure, by saving these settings and then
resetting the colors again, the colors will come up:
000 00F 0FF 0FF FFF FFF FFF FFF
You can see the pattern here. If works in 4, 8 or 16 color mode, and
the pattern will be consistent. It doesn't matter location the color
issaved in, i.e. whether it is the 1st, 2nd, 9th, or 13th color. The
pattern goes like this:
Saved color PCColor reads
000 000
00F 00F
0F0 0FF
0FF 0FF
F00 FF0
FF0 FFF
FFF FFF
also, 700 770
etc.
So, is there something wrong with my setup? If not, then how do I
get C='s attention?
– E Cottle
Rumor has it that there is a bug in the 2.1 Janus software relating to
opening color screens. I don't recall if the problem you describe is part
of that bug, but it's possible. If so, then all one can hope for is that
eventually it might be cured in a future release.
I have not seen such a problem, hmm… interesting bug…
What is the version of PCWindow that you are running. To get that open a
shell and type version sys:pc/pcwindow at the prompt.
Greg
Greg Givler – CBMSER Sysop
Commodore Product Assurance
Greg,
Thank you *very much* for responding.
It is version 2.411.
That is the latest version, I will try and reproduce your problem and
report the bug. Never saw this one during testing.
Greg
Greg Givler – CBMSER Sysop
Commodore Product Assurance
Thank you *VERY* much. You could restore my faith in Commodore.
I had a problem with the graphics when I first bought my A2088 several
years ago. I fought with customer support until my 90 day warranty ran
out. Sometime later I finally found an Amiga authorized service center
which took my project on out of the goodness of their hearts. In the end,
about a year after I bought the BB, this service center gave me a more
recent version of JANUS. It fixed the problem. I always thought it
curious that C= never would acknowledge the bug, or make any effort to try
to help me, but they did manage to get it fixed in the next release.
It left me a bit disillusioned with Commodore. Your response makes me
feel much better. It is just one of several evidences I have seen that
Commodore is taking customer support more seriously.
If there is anything I can do to help you reproduce the problem, such as
more detailed information on my system setup, please let me know.
Also, I spent considerable time myself trying to figure out exactly what
the problem was. If you would like to know any more details, I would be
happy to give them to you.
Thanks again.