CompuServe Thread

#TID compiler

4 messages in this thread
#133792From: John DraperJul 9, 1988 12:19 AM
Chip, I wouldn't exactly call it a monomania, and I wouldn't call it unfair. I have purchased the 'mid level', developers version, have upgraded it at whjat I felt was too high a price for bug fixes (not to mention the newer bug insertions), and ended up with a compiler that would not run at all on my 68010. It sort of runs on my 68000, but without source for the library stuff, coupled with trying to learn the language and not knowing for sure if I was doing something wrong or if I was being bitten by yet another compiler problem, I feel that I have been shabbily treated. From reports I have heard so far about the 3.n version, it still isn't right, though as you say, you and Erv have uploaded a lot of fixes. I still say that I should be able to reasonably expect a compiler package to run properly, especially in the second version, for which TDI had plenty of feedback from those of us who supported them by showing them exactly where they had problems. Looking at all that, can you still say I have a monomania or that I am being unfair? Please take into account that I have had no problem whatsoever with the benchmark compiler. -larry
#133796From: Erv ThompsonJul 9, 1988 12:36 AM
Larry – Your views/opinions/facts are always aprreciated. Folks should be aware of potential and/or real problems with a product before purchasing it. I've had to deal with Microsoft recently and their products and customer support are (at least from my experience) excellent. So now I'm a bit spoiled and expect better from TDI and every other software company. For the record I'm getting a FREE (I repeat FREE) upgrade for the MS product which will include enhancements and additional utilities, not to mention documentation that is well above average. That's how a company keeps satisfied customers.
#133802From: John DraperJul 9, 1988 12:49 AM
Thanks Erv, I do try to be fair, and sometimes it's difficult to forget the treatment received in the past, but at least in this case, I feel that my concerns are fully justified. -larry
#133859From: Jim VentolaJul 9, 1988 5:21 PM
Larry– When you speak of being "shabbily treated" what would you call the treatment by the copywright holders of BENCHMARK of their initial customers? // Jim