CompuServe Thread

#complaint

4 messages in this thread
#114478From: Michael McKnightJul 25, 1990 10:57 PM
I need the addresses AND names AND phone numbers for the people in the following departments at Commodore-Amiga: Dealer Relations Marketing Sales I regret having to bother these people, but my local dealer is unwilling to give me the support and help I think I deserve after purchasing a $4000 system! They are rude, and do not take young customers seriously. Thanks.
#114499From: Don Curtis/SYSOPJul 26, 1990 12:23 AM
Michael, Ronald E. Stanczak He's the vice president, sales for Commodore Business Machines and is responsible for all sales activity in Commodore's professional dealer channels. Charles Russell He's the national manager, consumer marketing They can both be reached at: Commodore Business Machines 1200 Wilson Drive West Chester, PA 19380 Phone is (215) 431-9100 Don
#114517From: Ethan SolomitaJul 26, 1990 1:15 AM
Michael, if they absolutely refuse to deal with you, you probably could sue them as they have an obligation to support you. That money they made off you was not to pay for their costs as an agent, but as a dealer. What is the name of the dealer? I'll see if I can send off a message to the right people through the Internet. — Ethan
#114751From: Jeff SchweigerJul 28, 1990 2:20 AM
Michael – You might want to post your problem over in CBMSER. Dave Minnich from Commodore Online Support is SYSOP there and checks it daily, Monday-Friday. Jeff Schweiger