CompuServe Thread

#Amiga 3000 shortage?

43 messages in this thread
#29053From: Sam TeagueJul 17, 1991 3:57 PM
I have a friend who has had an Amiga 3000 on order from a dealer here in Honolulu for OVER TWO MONTHS! Is there really a national shortage of these machines or should he go to another (out of state) dealer. BTW, the dealer required him to pay 100% of the purchase price up front! Is this normal?
#29064From: Ben A LottJul 17, 1991 5:53 PM
There is indeed a shortage of A3000's were backlogged 5 machines, my sales rep says that he has 700 on backorder with only 100 coming in this week. Needless to say my customers are ready to lynch me. The problem seems to be with motherboards (one of the 5 is a replacement for a DOA). My fingers are crossed that T'll get 3 units (DOA, and first two deposits). BEN:Leigh's Computer's
#29094From: Sam TeagueJul 17, 1991 9:17 PM
Ben, thanks so much for the observation. I think my friend will rest a little easier, though he is somewhat PO'd to have nearly 3 GRAND tied up for who knows HOW long!
#29255From: Ben A LottJul 18, 1991 10:28 PM
I'm PO'd to have customers PO'd at me! BEN:Leigh's Computer's
#29405From: RON TROYJul 20, 1991 12:26 AM
Ben, take a peek at tech at a message I just got … Ron
#29496From: Ben A LottJul 20, 1991 7:24 PM
I saw it, thanx. BEN:Leigh's Computer's
#29087From: Betty Clay/SYSOPJul 17, 1991 8:02 PM
The A3000 has proved to be much more popular than Commodore expected, and is backordered all over. I don't know about paying up front. Betty
#29095From: Sam TeagueJul 17, 1991 9:17 PM
Betty, thanks for the insight. IMHO, a dealer should certainly take a DEPOSIT on an order, but 100% 'up front' seems excessive to me.
#29262From: Jim Shaffer Jr.Jul 18, 1991 11:30 PM
I had to pay a 10% deposit on mine. I ordered it May 13 and got it June 28. (They told me "14 to 21 days" when I ordered it…)
#29321From: Michael GerardJul 19, 1991 8:51 AM
Ready to start throwing stones…? I walked in to my dealer two weeks ago with my A1000 manual cover, wrote a check, and walked out with a 3000. No problem, no ordering, no wait. (in retreat, — hey, quit throwing bottles) – Whapping from the North Coast Michael
#29378From: Tim MehlhornJul 19, 1991 9:14 PM
Oh, go jump into a creek or something!! (just joking). You must have gotten the 16 Mhz or the 100 meg version? A friend of mine picked up a 16 Mhz the same day back in June. But now the dealer has none except for the demo units. They did just get 2 Toaster and 2 2000HD's in though. Hmm I wonder if I could, nah, they wouldn't go for it. Tim..
#29395From: Michael GerardJul 19, 1991 11:44 PM
Nope… for some reason, the dealers here in Ohio seem to be in OK stock condition… I picked up a 3000/25-50 without any ordering or wait. I remember a couple of months ago, a dealer in the Cincinnati area told me he was ordering way above normal just so he could have them in stock… he said that most dealers don't do that, and that most want deposits on CPU's before they commit to inventory. How's that for supporting the Amiga? And these are the Authorized Delaers! (although who can really blame them?). So, I think that's what the real problem is. Dealers just didn't want to purchase inventory ahead of time and risk the investment. Now that the demand is there, CBM is a little behind. – Whapping from the North Coast Michael
#29495From: Tim MehlhornJul 20, 1991 7:19 PM
Makes sense. I think our dealer orders on demand. They did have about 10 in before the powerup, but they had a special sale going on and sold them all. I guess it's just a matter of the powerup programming doing better for CBM then they ever expected. Just hope that when CBM can meet the demand of our dealer(Last I heard he had 60 back ordered), they don't send them on a slow boat to Honolulu(you know, the one that stops in China on the way). Aloha Tim.
#29497From: Ben A LottJul 20, 1991 7:26 PM
This is what endears me to C=, thier various regional outpost can't share the wealth with any of the others (Eastern, Midwest, West Coast). That's one of the reasons we can't get CDTV's Defender of the Crown 'cuase the East sales rep doesn't have any for us. *SIGH* BEN:Leigh's Computer's
#29381From: Ben A LottJul 19, 1991 10:13 PM
*Sigh* What I would give to have 'em in stock (chucking a truck load of bottles) ;-}. BEN:Leigh's Computer's
#29396From: Michael GerardJul 19, 1991 11:44 PM
Ben… In a reply to Tim Melhorn, I told him that a dealer out here told me (gee, does this sound like a rumor?, nahhhh) that most dealers didn't order a lot of additional stock of CPU's for the power-up deal due to the risk of inventory investment… How did you gauge your inventory needs (just curious). – Whapping from the North Coast Michael
#29498From: Ben A LottJul 20, 1991 7:28 PM
When the power up started NO ONE was interested, UNTIL the last week. That's one of the reasons why we got caught with our pants down. BEN:Leigh's Computer's
#29513From: Michael GerardJul 20, 1991 11:58 PM
Ben… You're right. I walked in to my dealer on June 30th. Part of that was because up until the power-up program, there just weren't that may out there, and people weren't TALKING about WB 2.0 from first hand, day-to-day experience. When June hit, two things happened… 1) Finally, people started talking about how wonderful the 3000 realy and truly was… and compatibility was way up. 2) We users figured out what a really GOOD deal CBM had devised in POWER- UP. The discounts were real. Even Montgomery Grant couldn't offer a lower price than an authorized dealer (yea!). CBM actually made a GREAT marketing move with POWER-UP. Unfortunately, it is aimed at current Amiga users, not NEW users, so, on one hand it's great, OTOH, it once again shows that CBM has no idea how to market this computer to new computer users, or even non-amiga users. – Whapping from the North Coast Michael
#29522From: Don Curtis/SYSOPJul 21, 1991 12:39 AM
Michael, Slight correction…the Power-Up deal wasn't aimed at current *Amiga* owners, it was aimed at current *Commodore* owners. All the way back to the VIC-20. Don
#29550From: Michael GerardJul 21, 1991 9:18 AM
Don: The program is AVAILABLE to current *Commodore* owners. _IMO_ (and that is why I stated it they way I did) The program was *AIMED* at current Amiga owners (at least in the US… I understand that in Canada, Power Up allowed upgrade to the 2000). You are right, of course. I was just expressing my frustration with CBM's inability to attract NEW customers to C-A products. NewTek has done more for the marketing of the Amiga to NEW users than CBM. – Whapping from the North Coast Michael
#29568From: Robert KlineJul 21, 1991 1:10 PM
I have to wonder about this power up thing. Let's just say I don't give Commodore too much credit for being benevolent. I'm having a tough time justifying buying an A3000 right now, especially with a lot of the software that I have not being able to work on it. Also, I honestly expect that within threee months after the powerup deal ends, you will be able to purchase Amiga 3000s for LESS THAN the powerup deal. Call it a gut feeling, but don't be surprised if it happens. Bob Kline – via Whap!
#29575From: Black Belt SystemsJul 21, 1991 1:35 PM
Probably 3000"t"'s, also. (IMHO) Ben Amateur Radio Callsign is A A 7 A S
#29610From: Donald GrossJul 21, 1991 10:10 PM
Michael, I ordered mine the end of May with no deposit on a Saturday & picked it up the following Tuesday. I think the answer is NO DEPOSIT. There is very little markup on hardware so if the dealer makes nothing until he ships he naturally will ship more quickly. I'd bet that had those others used the NO DEPOSIT approach they would have had 3000's long ago. ———————————————-Don- via Whap!
#29725From: Ben A LottJul 22, 1991 11:11 PM
With what we take as a deposit, it doesn't even cover the cost, so how are we making money? As a matter of fact we paid C= that $ and are waiting (we even refunded a large part of someones deposit because it was late and they didn't want that much money tied up). BEN:Leigh's Computer's
#29820From: Donald GrossJul 23, 1991 8:25 PM
Ben,Ben, Do I sense a slightly defensive tone? All I'm saying is MY dealer didn't require a deposit. You are trying to imply that taking deposits on computers is a universal practice and that just ain't so. It actually is the exception not the rule. I have NEVER bought a computer by paying a deposit and I can't count how many I've purchased. These people paid deposits & had to wait. I paid no deposit and didn't wait. The evidence speaks for itself. Retailers generally purchase their inventory with their own money. Any that use the customers' money in my opinion are Mickey Mouse operations and should be not be considered retailers. I'd rather buy my product from a retailer that has inventory, not a broker that takes my money & orders the product. ———————————————-Don- via Whap!
#29830From: Ben A LottJul 23, 1991 9:23 PM
Whoa seems like your on the offensive there, you are right that deposits aren't universal, as a matter of fact we don't normally take 'em except for non stock items (Stuff that we would'nt carry). But this case is different, when we have this many orders we take deposits to: 1 prioritize the customers, and 2 becuase the demand is so high we can't shell out 20 grand all at once (we aren't that big, although we'd like to be). As far as inventory goes my sales rep Jim Cooke says NOBODY (at least in the East coast devision) has machines. I've even let my customers speek directly to him, and if they want we REFUND thier entire or any part they want of thier deposit. BEN:Leigh's Computer's
#29879From: Michael GerardJul 24, 1991 8:43 AM
Ben: If it's of any consequence to you, I agree with you 100%. If a machine is in stock, then obviuosly there's no need to tkae a deposit <g>. If there is a backorder situation (as there is now with the 3000) then taking a deposit protects the customer. You're not likely to take a deposit on a 3000, order one from CBM, receive one in, and then sell it to the first person who walks through your door with a check. – Whapping from the North Coast Michael
#29914From: Ben A LottJul 24, 1991 6:08 PM
Thank you. BEN:Leigh's Computer's
#30058From: Donald GrossJul 25, 1991 10:54 PM
Michael, Let's assume the worse. Let's assume the dealer has no morals. He takes 10 deposits for 100% of the price. Two weeks later the shipment arrives with 5 computers. At that time someone happens to be in the store and offers to buy one on the spot but refuses to make a deposit threatening instead to go to a competitor. The unscrupulous dealer sells him a machine. Say this happens to the whole shipment. Say this happens for several weeks. Meanwhile he still has the deposits knowing the other customers will not go somewhere else. Eventually when demand slackens & he has inventory he ships to those with deposits. The dealer made a killing using the deposit money to make more sales. ———————————————-Don- via Whap!
#30015From: Donald GrossJul 25, 1991 5:35 PM
Ben, Those poor people who made 100% deposits ordered their's back in May. That kind of dealer who takes full deposits and doesn't deliver the machine is only giving Amiga & Commodore a bad name. It hurts the Amiga's reputation by having shady operators like that as Amiga dealers. If the Amiga would retain some "real" dealers like CompuUSA, Businessland, etc. instead of Mickey Mouse operators maybe it not only would sell real volume but it's image would be greatly enhanced. My dealer is one of the biggest volume Amiga dealers on the East coast yet the lady who took my order misinformed me about the amount of Ram: included with the machine. ———————————————-Don- via Whap!
#30053From: Ben A LottJul 25, 1991 10:10 PM
Well if they ordered thiers back in May, ESPECIALLY with a full deposit they should have gotten machines. The shortage didn't happen until the 3rd week of June, in May we had NO TROUBLE getting 3000's, we just didn't have much interest (two people did the power up and got machines). BEN:Leigh's Computer's
#30016From: Donald GrossJul 25, 1991 5:35 PM
Ben, Also, I was at a dealer on Tuesday 7/23/91 and I asked about the supply. He said he had one available for immediate delivery and the only current shortage was with the 16 MHZ model. ———————————————-Don- via Whap!
#30054From: Ben A LottJul 25, 1991 10:15 PM
Call JIM COOK at C= he's my rep and told me ALL machines are out! And they have 1600 machines on back order from his office, you don't have to believe me that's the name of a C= dealer rep! I wish that the rep from C= who lurks around here would get online and say something, if there's no shortage then I want my order! And I want to know what the H**l's going on at C= East coast! BEN:Leigh's Computer's
#29876From: Ben A LottJul 24, 1991 5:16 AM
Oh yeah, one thing I missed in your earlier message, if you noticed I mentioned in one of my messages that the bulk of our power ups wer at the end of June, you got your machine at the end of May, there wasn't a shortage then and we were able to get machines in two to three businessdays from C=, back in May. BEN:Leigh's Computer's
#29856From: Jim Shaffer Jr.Jul 24, 1991 12:21 AM
A guy at my user group meeting three days ago said he got his in a week. I've heard people on Usenet complain that theirs are taking several weeks, but nobody seemed to be stuck for as long as me.
#29114From: RON TROYJul 17, 1991 11:07 PM
Betty, any idea of 3000 sales figures? Ron
#29244From: Betty Clay/SYSOPJul 18, 1991 9:47 PM
Ron, I haven't the foggiest notion how many 3000's have been sold. Betty
#29311From: RON TROYJul 19, 1991 6:43 AM
Well, it sounds like they're selling well. You know, as annoyed as I can get at Commodore, after nearly 6 years of using Amiga's I still want to see huge numbers of them out there! Ron
#29375From: Betty Clay/SYSOPJul 19, 1991 9:00 PM
We ALL want to see lots of them out there, Ron. And I suspect we all get a bit annoyed with Commodore from time to time – but we keep right on using their products! Betty
#29408From: RON TROYJul 20, 1991 12:44 AM
True enough. Ron
#29241From: Tim MehlhornJul 18, 1991 9:24 PM
Hey, who's your friend? Sounds like someone I know. Mine has been on order for 1 1/2 months now and I also have a few grand tied up. Last word I heard from the dealer was it could take another 2 months cause CBM was gonna ship them with 2.0 roms. I'm a bit ticked and feel like I'm getting the run around but don't know who's fault it really is. I left a message in the CBM service areas as well. I can understand shortages, but let us know what is going on. After all, someone(the dealer or CBM) is drawing a few months interest on my money. Tim..
#29621From: Sam TeagueJul 21, 1991 11:41 PM
Tim, interesting about the 2.0 rom comment, because my guy doesn't WANT to boot from rom but rather from the disk! The moral to the story is DON'T PUT DOWN MORE THAN A DEPOSIT OR YOU MAY BE SORRY!
#29364From: Christopher LapriseJul 19, 1991 7:23 PM
I put 10% down and got my A3000 after about a month.