CompuServe Thread

Objects out of Scripts?

4 messages in this thread
#1571From: Jeff EssexJan 28, 1993 5:30 PM
Hi John, The current version of Three-D is 1.2. You can get the upgrade free by calling our update hotline: 800 248 4477. The quadrics built into MM3D are mathematically derived, and MM3D is not capable of exporting their geometry. As you can probably understand, MM3D's whole environment is designed to import, manipulate and render objects, not to model and export geometry. The shapes in MM3D would be a snap (no pun intended) to create in our new modeling program, MacroModel. Regards, Jeff Essex Macromedia Tech Support Read action !
#1577From: SyndesisJan 29, 1993 10:48 AM
I know tech support loves to hear tales of sales… I called the 800 number to get the update. The sales guy was severely confused about what to give me… I was put on hold for four to five minutes, he came back and was *still* confused… I distinctly said "Macromind 3D update" and he clicked clicked clicked and said "inline update?" Then he put me on hold again, after two minutes I hung up. Five minutes later, he called back. I made the mistake of asking about the Swivel 3D Pro update. Again, it took waiting on hold for minutes for him to determine that I should call another number for the Swivel update. I believe I will get the Macromind 3D upgrade… so I'm set. But what an adventure it was. There is 1 Reply. Read action !
#1581From: Scott KildallJan 29, 1993 5:20 PM
John, I must admit that this story is pretty sad. You did call the (800) 248 4477 number, right? All I can say is sorry and fortunately it is a toll free number. Scott Kildall Macromedia Technical Support Read action !reply Enter reply. (/EXIT when done) 1: I do understand… but as I said, I know tech support loves to hear t 2: ales like that. And tech support is always irked by programmer's a 3: ttitudes, and quality assurance shakes their head at programmers, a 4: nd / 5: exit Post action !abort Please confirm Do you wish to cancel this message (Y or N)? y
#1588From: SyndesisJan 30, 1993 8:09 AM
I understand. Can you tell me a little about MacroModel? How does it fit into the scheme of your product line? Read action !