CompuServe Thread

#Int'l Pricing Policy

3 messages in this thread
#38369From: Christian MoskalJan 28, 1993 6:48 PM
Dear Nautilus Team, I have just read about your new international pricing policy and I do not think an increase of US$ 5.83/disc is justified. I am a student from Germany and despite of being very fascinated by what you are offering with 'Nautilus' as a product, I just will not be able to afford a subscription anymore. I don't know by what percentage your readership consists of students but obviously it cannot be many because even paying the former subscription rate of US$ 149 was a big financial burden for me and I am already working part-time for PiS, Inc. And yes, it was worth it. You are constantly improving 'Nautilus' as well as adding new and exciting features to it. Overally, I think, there are two possibilties for you to transform your pricing structure. First of all, I want to ask you to introduce an educational discount that would reduce the price to a more convenient level for students such as myself. Secondly, you could make the technical support an option to customers which would be reflected in the subscription rates. Personally, I don't need an international toll-free number for data communication nor do I need any kind of free phone support. I just want to receive my monthly 'Nautilus' disc– period. Let me add that I have extensively programmed in 'OpenScript' ever since Toolbook became available and it is really impressive what you have established with 'Nautilus'. Congratulations 🙂 Kindest Regards, Chris
#38451From: Steve LuperJan 29, 1993 7:59 AM
Chris, Thanks for your comments regarding our international pricing. We are constantly evaluating our pricing options and I'll make sure that we consider your comments and suggestions. Again, thanks for the ideas and the kudos. – Lupes
#38578From: Steve BaxendaleJan 30, 1993 12:31 PM
Steve I have been pleased with my first copy of Nautilus. However if the international pricing policy is in place at renewal time I will have to give serious consideration to a further subscription. Like Chris I have no need for toll free numbers or international BBSs. I can understand that native language versions would be an extra cost but to those of us in the UK or those happy with an American version should not be penalised. I hope you give serious thought to this policy or you may find international growth nipped in the bud. Steve