Lisa,
34 follow-ups in the mail, about 10 follow-up contacts via phone, 3-4
possibilities for future business. I'll have a report for you by week's end.
As for the novel, the customer was particularly impressed with the QA. It is
always nice to have to ask a customer "What do we do when we find a typo in the
original source document?"
Keep up the good work!
Bob