CompuServe Thread

#T228 and MS Encarta

4 messages in this thread
#663From: Lennart WahlbergJun 28, 1993 9:59 AM
Hello I'm trying to get the Trantor 228 to work with Hitachi CD-ROM 1750s and Microsoft Encarta. I can access the CD from DOS without problem. If I try to run the setup program in windows, i get "System error, can't read D:". The error occurs on different places each time. Is this a driver problem ? Best regards Lennart Wahlberg
#757From: Jack [ Trantor Systems ]Jul 3, 1993 4:55 PM
The T228 and the 1750 don't work well together because of some peculiar hardware incompatibilities. If you contact our technical support department, they can help you with a special driver that will slow down operation of the drive, but may help with your windows problem.
#786From: Lennart WahlbergJul 5, 1993 2:36 AM
Hello ! Thank you for information about the incompatability between the 1750 and T228. How can I contact your tech. support ? Through Compuserve ? Best regards Lennart Wahlberg
#797From: Jack [ Trantor Systems ]Jul 5, 1993 11:31 PM
Trantor technical support is at: 9am – 5pm Pacific time: 510-226-SCSI (226-7274) 24 hour FAX: 510-770-9910 24 hour BBS: 510-656-5159 1200-14,400 bps 8,n,1