CompuServe Thread

#Tech & Industry Mags

5 messages in this thread
#106798From: Andrew PorterJul 10, 1993 2:45 PM
Malcolm, So basically you are upset that there is no economy of words. All technical explanations become wordy, convoluted and moronic: SimpleSpeak. Your first example, however, would mean nothing to a large number (perhaps majority) of readers whereas the second gives them the basic understanding of why they should send their money. And spending money is the key. The problem with computers is that they DO require technical expertise and that, if anything, is why more homes don't have them. One shouldn't have to go through four years of computer science to be able to install the BellRinger 2000 or understand what it does. I think it's good that systems, and explanations about them, are becoming easier to install and maintain and for that reason the technical lingo can become more generalized. Your example of "Getting Started" on the surface sounds bad but if the facile information after 10 years is enough to achieve the same level of productivity then it has done it's job. It isn't the way the information is conveyed but the result which is important. There are, of course, problems with the lowest-common-denominator approach to information, of any type. It's like cars: when they first came out everyone fixed their own but now they have grown so complex that you are at the mercy of your mechanic, even for the simplest jobs. And some type of information, in any field, cannot be communicated in SimpleSpeak. But, IMHO, the conveyors of information should shy away from exclusive, elitist terminology were ever possible. However, publishers should still offer the option to delve more deaply into a topic with the use of Infoboxes, or in the future, hypertext-like elements. Andrew
#106928From: Malcolm O'BrienJul 11, 1993 11:30 PM
Andrew, I sounds good but for the most part it's not happening. I _don't_ find that things are getting easier. I just bought a HD that came with NO paper. It said "Connor" and a model number. Didn't say "SCSI". Didn't indicate it's capacity. Nothing. All I had was a drive and confidence. 🙂 My modem manual was more disorganized, opaque and arcane than anything I could have possibly imagined. I've been communicating for years and am fairly knowledgeable but that manual sure made me feel like I wasn't. I thought, "God, what's a novice user supposed to do?" Saw a 486 in a store and the feature list said "Windows accelerator". So I want to know _which one_? But I know better than to ask the salespeople. Malcolm
#107001From: Andrew PorterJul 12, 1993 4:05 PM
Malcolm, You have to excuse me, sometimes I get over enthused about a topic and lose touch with reality. 8^) In my case I have very little contact with new PCs so my information is based on what I hear and can surmise. I was thinking about the newer operating systems such as OS/2 (which I haven't used) and such which from my understanding take some of the guess work out of setting up a system. However, one of my colleages is having a hell of a time getting his PC system to work properly (although he is still stuck with DOS/Windows) so I guess my imagination got the better of me. My problem is that I have been spoiled with my Amiga which works properly the majority of the time. I'm also lucky because all peripherals for PCs & Amigas that I have worked with came with decent documentation. It makes all the difference. Andrew
#107229From: Malcolm O'BrienJul 14, 1993 11:17 PM
Andrew, It _does_ make a difference but it doesn't happen enough. And even when it does, users still have a hell of a time getting their systems to work right unless they're very PC savvy. Malcolm
#107279From: Andrew PorterJul 15, 1993 1:56 PM
Malcolm, Trial and error is a hard way to learn a new technology but the only alternative is to hire a technician to do system setups for you. Magazines can help but usually only in understanding a system, not troubleshooting. Andrew