<<<
I sent a question to your AppleLink account (D0152) a couple of days ago, and
it still hasn't been READ. Is Compuserve to be prefered to AppleLink for
bugging Symantec Tech Support 🙂 ?
>>>
The choice of which forum to use is entirely up to you. We have no preference,
and the time it takes for someone to respond to your message (or even read it,
as you mention) is subject to any number of factors.
In this case, I believe a disk crash is responsible for Tom Emerson's having
fallen a bit behind on his AppleLink messages, plus his attention to the
training of a new guy as well. I have passed your name on to him, and I'm sure
you'll receive a response soon.
Kevin Irlen
Symantec Languages Support