CompuServe Thread

Hi John, I don't know Protoview products, but I've been following this thread, and I think you're a bit too impatient. As it appears you posted your warning about Protoview after less than a week since you asked them technincal question. I'm also a developer, and I always demand my problems to be resolved _immediately_, but I understand what software problem is, and I realize that it's usually hard to deal with. For example, we had problems installing Daytona with Adaptec VL2842 controller. Eventually we received an explanation from some other NT user, but there was no message from MS, not even a confirmation that they've read it. The same goes to the problem with CTL3D. Windows just dies when you use 3D effect with owner draw list boxes. No reply from MS, lots from other developers. Should I start another thread "Beware of Microsoft"? No, I shoudn't. I'm pretty certain they've read messages from our company, and they will do something about it in the future. Of course, it would be nice if they'd written a notification, but in other cases they come up with not just a notification, but a complete solution. Even when I don't expect a solution. That's developers' world. We can start suing each other for every wrong word we say, but will it make our lives easier? You said you had to delay your project because of the problem with Protoview. Then it must be something wrong with your project planning, if one unanswered question made everything fail. You just bought a product, how can you expect to ship another product based on that in a short time? I would recommend you not to forget that we're all humans, we make mistakes, have vacations, forget important things etc. I think your situation is not something which should make this large developers world (this message is from Norway) take negative side about Protoview. Just a personal opinion Ivar Sandstad Vagif Abilov SuperOffice a.s Oslo Norway