CompuServe Thread

#Mitsumi FX400 problems

5 messages in this thread
#4508From: Lloyd LeeperMay 22, 1995 8:53 PM
Help! I recently purchased a Mitsumi FX400 CD-ROM drive and I'm having all kinds of problems with it. I THINK I have it set up right ( there was no documentation included) but I'm having a very difficult time with the CDs. Some read, some don't. Some read the root directory, but lock up in a subdirectory. Sometimes it will read a specific disc and then later won't recognise it at all. Is the problem likely to be the drive, the setup, or the discs? Also, I get no sound from headphones plugged in to the drive, just a hum, even though sound comes out of the speakers plugged in to the Soundblaster Pro sound card. Any kind of help would be greatly appreciated, even a nudge in any direction, as I am about ready to pitch the whole mess. Thanks in advance. Lloyd
#4522From: Kevin Kelly, Asst SystOpMay 23, 1995 12:10 PM
Don't chuck it yet, Lloyd.<g> You might want to start by obtaining the missing documentation from Mitsumi. 408-970-0700 is their tech support number, or there might be something on-line on their BBS at 408-970-0761 (but don't count on that!) Many installation problems are actually caused by underlying system problems that manifest themselves when a new, very demanding gizmo like a CDROM is installed. For background and a lot of tips, including extensive material about the lack of sound, please download file Laser3.txt from the CDROM Forum library (GO CDFORUM). Hope that helps!!
#4554From: Lloyd LeeperMay 24, 1995 7:55 PM
Thanks Kevin, I'll look for that file. I've already contacted the tech support people at the store I purchased it from, and they seem to think it might be the drive that is defective. I hope that's all it is, but I'm afraid my system (an "older" 486-33) might not be up to the task of a quad speed CD-ROM. Anyway, they asked me to send it in, so hopefully I'll know in a couple of days. Thanks for your help, Lloyd
#4923From: Paul E. ButlerJun 22, 1995 8:20 AM
Lloyd, I have been having the EXACT same problems with my Mitsumi. Some disks read-some don't-sometimes one will and later it will not. I have had the drive replaced 3 times in the last month!!!! Every time the drive is replaced it works for about a week and then does the exact same thing. I think I can rule out your 486 as I have encountered the problems on a 486-80 and Pentium 100. My local store is starting to doubt me but they can't explain why a new drive fixes it for awhile. I can take the same CD's to another machine and they work fine. Let me know if you encounter any fixes, I am really starting to regret buying a mitsumi. Paul B Symantec Corporation
#4953From: Vladimir MlynarJun 24, 1995 3:51 PM
I have the same problems, let me know to if you find out something. Thank you. Vladimir