CompuServe Thread

#AniStudio Disappointment

43 messages in this thread
#178721From: David R. GreenJul 6, 1995 1:03 PM
Hi, <Sysop, please do not be offended by this message, I realize you didn't write the software. Please forward it to Autodesk.> I faxed in the card to receive my Animator Studio Demo CD May 26, the deadline for the Autodesk special upgrade price was June 25, the CD when it finally arrived was post-marked June 28. I ordered the software anyway, assuming that since it was an Autodesk product it would be good. I already have numerous Autodesk products (3DS1, 3DS2, Animator 1, AniPro 1, AniPro 1.3). I received Studio yesterday and installed it onto my main animation and rendering station. Everything installed fine, but after using the program for just a few hours, it had a very "unfinished" feeling. I have a list of bugs and problems here that fills nearly two pages. Everything from spelling mistakes in the on-line help; inconsistencies across the apps; controls not re-painting correctly; functions not working correctly when certain mouse events occur; plus numerous others too long to list here. Not being one to fly off the handle without proper testing, I installed it on another of my systems with a different hardware configuration, and the same problems existed. The two systems are: 486/486, 32MB/16MB RAM, 720/420 HD, ATI Mach 32/ATI Wonder XL24, Win3.11/Win3.11, Cardinal DSP16/Creative Blaster Pro. I hope Autodesk is planning on sending out a free upgrade when they get the applications completed. If I were Autodesk, I would not have put my name on this product and released it yet. In its current state I would not recommend it to any of my peers. The only reason I am going to keep this copy is so that I can maintain my upgrade qualification status from AniPro. Thanks, David R. Green Li'l Chips Systems
#178734From: dave aguilarJul 6, 1995 2:36 PM
>> <Sysop, please do not be offended by this message, I realize you didn't write the software. Please forward it to Autodesk.> << will do. thanks. -dave
#178741From: Paul OckendenJul 6, 1995 3:44 PM
I know what you mean – the whole thing seems rather …. errr…. ummm… "Corel" !!!! P.
#178758From: David R. GreenJul 6, 1995 5:26 PM
Paul, I like a lot of the ideas in the interface, features, capabilities, etc. It just has too many bugs and unfinished things. David
#178811From: Paul OckendenJul 7, 1995 1:38 AM
That's exactly what I meant. P.
#179786From: Laurence SmithJul 12, 1995 11:36 PM
I find the performance incredibly poor. I agree that Autodesk should have put in more development and testing time. Yes they are getting like Corel! Laurence
#179851From: Juan SanchezJul 13, 1995 10:03 AM
>> "I find the performance incredibly poor." That's an understatement! I just got the list of individuals who tested AAS. It reads thusly… 5 flatulent chimps the winner of the 1972 Special Olympics and a stunt hen trained to peck at radar blips in a WW2 German bomb… BOY, AM I ANGRY!!! 😉 I'm sure Autodesk will release a patch. I think… I hope… I don't know… Thanks for reading… Juan P.S. I called my retailer and they said if people complain enough Autodesk will comply faster. SO KEEP COMPLAINING!!!
#179892From: Laurence SmithJul 13, 1995 12:52 PM
Our company writes Windows based software and there are only 12 of us. Its very complicated modeling and simulation software involving lots of processing power and I/O – even we are better than AStudio in performance and testing. I think ADESK should gulp and make a effort to make ammends quickly before the bad word-of-mouth gains too much momentum. They could never recover. I'm off to visit Gold Disk. Laurence
#180001From: l PrescottJul 13, 1995 8:54 PM
I agree this program is a mess! I'm hoping they fix it fast. If you check your customer service & tech support card you will see you have 60 days to get a full refund. This is what I'm going to do if they don't fix this quickly Lu
#180720From: Charles DixonJul 18, 1995 2:59 PM
I was considering purchasing AniStudio sometime in the future… but considering all the complaints here and in the 3ds Internet Usegroups I will think again…
#180742From: dave aguilarJul 18, 1995 6:30 PM
>> I was considering purchasing AniStudio sometime in the future… but considering all the complaints here and in the 3ds Internet Usegroups I will think again… << just a minor note… more than 30% of the complaints i see there and here are that users can't get Animator Studio to run under NT or Win95. the program was written specifically for Windows 3.1, and many of the problems that have cropped up have also resulted from improper configurations, underpowered systems and faulty drivers. Animator Studio has some problems too (as all software does in its first release), but these are being resolved and fixes will be available shortly.
#180139From: Mark YankeeJul 14, 1995 2:49 PM
<< That's an understatement! I just got the list of individuals who tested AAS. It reads thusly… >> You really shouldn't make comments like this. I'd like to see you write a big program… If you don't have anything nice to say then don't say anything, okay? Mark
#180158From: Juan SanchezJul 14, 1995 4:19 PM
Hey Mark, >>If you don't have anything nice to say then don't say anything, okay?<< What can I say, I'm a bitter person. 🙂 Acually, if you shelled out big money for a package and totally relied on it for all your future projects only to have it riddled with bugs as well as slow than you'd be a tad upset, too. I promised my bosses and co-workers I'd have a fully hand-drawn animation for a product and now I have to go to them and say, "Oh, sorry guys, I can't have it done." I LOOK LIKE AN IDIOT! OF COURSE I'M MAD!!!! Sorry, Mark, I'm yelling again…(take your pill, Juan, count to ten) <G> >>I'd like to see you write a big program… << I've done some programming and I know it's difficult, (especially when your writing in TASM 8088) 🙂 That's why I don't program. …It sounds like I've touch a nerve there, Mark… Is there something you're not telling me? Did you write AAS? Say it, Mark! YOU wrote AAS. SAY IT. SAY IT!!! <G> If I could program I'd write my own animation package. Alas, the gods once again poop on my head. If you didn't laugh at that message than what can I tell you. A little humor for a serious situation… A lot of people know of the problem and I'm sure they'll fix it soon. Acually, Mark, didn't we discuss animation packages awhile ago in some other forum? I think it was the Computer Animation Forum. I don't remember. Anyway, Mark, I gotta' go. Take it easy, Juan
#180304From: Mark YankeeJul 15, 1995 2:06 PM
Juan, << Acually, if you shelled out big money for a package and totally relied on it for all your future projects only to have it riddled with bugs as well as slow than you'd be a tad upset, too. >> Yes I but when I buy software that costs a lot of money I try my best to see if other people think it's a good package or not. << Did you write AAS? >> Nope, and I'm not affiliated with Autodesk. Mark
#180390From: Juan SanchezJul 16, 1995 10:50 AM
Hey Mark, >>Yes I but when I buy software that costs a lot of money I try my best to see if other people think it's a good package or not. << That's a good point, Mark, but what alteratives do I have? Go back to DAS? or maybe Dr. Halo? Remember Dr. Halo? God, I hated that package, (but at least it worked) :). Anyway, Mark, I'm not here to make enemies, I just want the problem resolved. I remember when I first was thinking of getting 3DS; people ware telling me, "Oh, don't get that, it's crap", or, "It's too expensive, get something else". In my opinion, 3DS is the best 3D animation package for PC. People always have an opinion of software and the only way to be sure if it's any good is to try for yourself. Believe me, I tried it the hard way. I know what you might say, "Well some people may like AAS and your opinion means sqwat"… My only response to that would be for anyone and everyone who thinks AAS is acceptible and is acually producing work on it to come forward and tell us how. I would like to hear your opinions. My personal experience involved attempting to draw one frame of an animation then moving the image over a bit because it was off center. The result was a system error and my entire computer froze-up. I couldn't even 'ctrl-alt-del' it was that bad. Not giving up faith, I tried again, only resulting in a crash once more. Getting fustrated, I attempted again, being more patient and not making any cuts or moves. Things were going well when all of a sudden I get this 'FLIPPER' thing and the program crashes again. What burned me up is that I didn't save my work. So I wasted half a day's work and no results but me getting pissed off. Well Mark, there you have it. My little story. I hope you can see my position here. Take it easy, Juan An animator
#180176From: Mike LiuJul 14, 1995 6:21 PM
Hi Mark, You should have seen Juan's message by now. I understand why so many people are upset, especially when they rely on good tools to make a living. I was extremely frustrated a while ago trying to convert *.flc or *.tga series to *.mov. The color quality of those converted *.mov files was lot worse than the original files. This may not be a bug, maybe just the selection of the compression schemes. At the same time, I also understand it is not easy to write a big program. I am a programmer myself. If you are one of the programmers who wrote AS, just do your best to get problems fixed. I believe you guys have the capability to come up with a great product. Remeber, lot of people depend on this product. Thanks for listening. Mike LIU
#180305From: Mark YankeeJul 15, 1995 2:07 PM
Mike, << If you are one of the programmers who wrote AAS >> No I did not write it and I'm not affiliated with Autodesk. Mark
#180204From: l PrescottJul 14, 1995 8:17 PM
I think we have a right to complain. $300.00 is a lot of money for an upgrade. Over half the cost of the program and then they want $20.00 extra for a manual. Lu
#180303From: Mark YankeeJul 15, 1995 2:06 PM
Lu, << I think we have a right to complain. >> Yes but it depends on how you make the complaint. << they want $20.00 extra for a manual. >> I believe that's old info, the manual is now free. Mark
#180379From: Judy WellerJul 16, 1995 9:40 AM
The manual is NOW FREE if you know about it on CIS. I know of people who are not on CIS who have paid for it – and I haven't heard that Autodesk is going to offer them a refund either! Judy
#180964From: Nik Grant [adesk]Jul 19, 1995 6:00 PM
"The manual is NOW FREE if you know about it on CIS. I know of people who are not on CIS who have paid for it – and I haven't heard that Autodesk is going to offer them a refund either!" I looked for orders for the manual and have only found one $19 order. The customer had already been refunded. Yes, Autodesk IS refunding anyone who paid!
#180289From: Judy WellerJul 15, 1995 12:22 PM
Who are you the Animator Studio "thought police"? If someone has a problem with an Autodesk product or it doesn't meet customer expectations, they should speak up and say so. Animator Studio has certainly failed many of its purchasers in this respect. It has all the earmarks of a program that went to market too soon! Improvements and changes to a large part are a product of customer expectations and needs. Large cheering sections only encourage a progress rate of a turtle and smug, self-satisfaction. Judy
#180295From: Juan SanchezJul 15, 1995 1:09 PM
YOU TELL 'EM, JUDY!! Give 'em a left and a right! That oughta' learn 'em…<G> I keep coming on here to see if there's any news from Autodesk about a patch or something. By the way, that's a smart idea with the true-color AniPro… they already have the drivers…they already have the program…What's the problem? Juan P.S. I'm sure I'm gonna hear some people whining about 'new OS' and 'viva Windows' B.S. but guess what, at least AA worked.
#180378From: Judy WellerJul 16, 1995 9:40 AM
I agree with you – I personally never understood why they just couldn't make the change to AA which so many people really like and used a great deal. AAS just isn't even half as good as AA and I find myself using AA instead of AAS. But like you I have never seen anything about "fixes" to AAS. Judy
#180540From: JAMES BOTYJul 17, 1995 1:10 PM
>> By the way, that's a smart idea with the true-color AniPro… they already have the drivers…they already have the program…What's the problem?<< Am I understanding this correctly, there are true colour drivers for anipro- where can I get them or who should I hassle at autodesk for a release? thanks in advance for any reponse. james (uk)
#180965From: Nik Grant [adesk]Jul 19, 1995 6:05 PM
"…any news from Autodesk about a patch or something." Hi Juan, I believe that an announcement is pending – this week is my understanding. I hope so – this thread is showing some strong unhappiness. " By the way, that's a smart idea with the true-color AniPro… they already have the drivers…they already have the program…What's the problem?" I missed the part about true color drivers, so I can't fully comment on that. I know that Autodesk doesn't have any for AAPro. As far as rewriting AAPro, it was looked at and the option was finally discarded (and thus AAStudio was born). The decision came down to this: rewrite AAPro almost completely, to support True color, or write a new product that supports True color & Windows. (Windows support was the 2nd biggest customer request after True color support.)
#180302From: Mark YankeeJul 15, 1995 2:06 PM
Judy, << If someone has a problem with an Autodesk product or it doesn't meet customer expectations, they should speak up and say so. >> You are correct, but it depends on how you say it. Mark
#180380From: Judy WellerJul 16, 1995 9:40 AM
If the company does not respond to customer dissatisfaction early on in the process, complaints gets nastier and with a good reason! Judy
#180188From: HARRY DUSENBERGJul 14, 1995 7:08 PM
As much as I love Autodesk software I have to agree it is a dog my bigget fear is that the same thing may happen to 3Ds. I knew when animator went to windows this might happen it is truly sad,,,,,, Im selling my copy of Animation Studio now….. Harry D.
#180206From: l PrescottJul 14, 1995 8:19 PM
Why don't you just return it. If you sell it somebody is going to be real mad at you!
#180261From: HARRY DUSENBERGJul 15, 1995 5:22 AM
Hi I .. Because someone eles may like it , It may be that after all the years I have used Ani Pro that Im spoiled .Animator Studio does lots of nice things but it is ti slow for me . But then as far as Im concerned every thing that runs under windows is to slow<g>…. Ha ry
#180277From: dave aguilarJul 15, 1995 10:23 AM
>> Because someone eles may like it , It may be that after all the years I have used Ani Pro that Im spoiled. << you're not the only one. sucker's fast. -dave
#180290From: Judy WellerJul 15, 1995 12:22 PM
Certainly they would have been better off to just add true color support to AniPro – which still remains a superior product and far, far better than Animator Studio. YOu are definitely right the move to Windows killed it! Judy
#180294From: HARRY DUSENBERGJul 15, 1995 1:04 PM
Thank you… I was starting to think I was the only one that was disapointed<g> but I think the gripes are going to come hot and heavy now… Harry D
#180381From: Judy WellerJul 16, 1995 9:40 AM
I hope so, since that is the only way that changes will ever be made and product improvement take place. Unfortunately I expect that complaints and unhappiness from non-CIS users will never reach Autodesk's ears. I suspect that the indication will be in dwindling sales! Judy
#180721From: Charles DixonJul 18, 1995 2:59 PM
>> I hope so, since that is the only way that changes will ever be made and product improvement take place. Unfortunately I expect that complaints and unhappiness from non-CIS users will never reach Autodesk's ears. I suspect that the indication will be in dwindling sales! << Not entirely true (fortunately or unfortunately, depending on how you look at it) — users on Internet 3DS usegroups are complaining as well. More grist to the mill.
#180011From: steveJul 13, 1995 9:51 PM
Well, I agree with what has been said but I might add that I think the overall design of the program is far cry from Animator Pro. I reall really don't even want a patch, its really not worth it. I originally bought Animator and Apro and was dazzled by its capabilities. One c could create just about anything with all of its tools and combinations. This program, although having Inks and Effects is so cumbersome a and slow to use all creative energy becomes lost. I have a Pentium 120 with a Mach 64 card 32 megs of EDO memory and Vram on the graphics card. Even with this configuration the program stalls, crashes, locks and pisses me off. No! It goes back for good. Try Winimages FX a great program which has much of the effects and a whole lot more of Astudio. I can't believe they released this. I create animations fro a living and have to have fluid performance-like I got from Apro-even in 256 colrs. Thanks for listening
#180071From: Juan SanchezJul 14, 1995 8:01 AM
Hi Steven, What is WinImagesFX? Does it do onion-skinnig? If not, is there something else that does onion-skinning besides DAS (and, oh yeah, AAS)? Juan
#180143From: AL L. KRATZERJul 14, 1995 2:53 PM
Juan Corel 5.0 has a module called CorelMOVE that does onion skins, 256 colors only Al
#181811From: RandyJul 24, 1995 4:00 PM
>> Corel 5.0 has a module called CorelMOVE that does onion skins, 256 colors only << Corel's products used to play with the palettes. I remember modifying a .PCX file and the save it out again as a .PCX file. The palette had changed. I wasn't real happy with that. Randy
#181851From: AL L. KRATZERJul 24, 1995 8:09 PM
Randy I've been using MOVE to create individual scenes and then editing them together in Adobe Premiere. So far, I haven't noticed any particular color changes. When you finish a scene you render it to an AVI file, or to a series of sequential bitmaps. I just got a copy of Animator Studio to review and while it looks feature packed, it is much more quirky in the way you create sprites and mix files. Move has less bells and whistles, but is VERY straightforward using actors, backgrounds and props. The backgrounds can be any bitmap, the props and actors created in the drawing/editing popup or imported from a file. (clipart, other bitmaps, etc.) It uses a path with nodes to create motion around the screen. There is a cell sequencer rollup that allows you to change the size of your actors and create different cell orders. You can draw your cells out of sequence and then order them any way you want. This is great for things like talking where you can use a handful of mouth motions mixed up to create sentences. The sound and transition editing leaves a lot to be desired though. I use Quad studio to mix voices, voiceovers, sound effects and music into tracks to be assembled in Premiere. By the way, I've been following the tutorials with AS, I get the funkiest results when I try to paste the splash into the diver animation. Looks like the drops are half cut off and gall of them go vertically up in a single fountain-like spurt only relatively near the area I placed the clip. Anyone have anything like this? I'm admitedly new to the program, but 4 or 5 tries resulted in the same thing! Not a good start to the review process….. Al
#181948From: RandyJul 25, 1995 9:47 AM
I am glad that the Corel products are working well for you. The problems that i have had mostly occurred while using CorelPaint (the one that comes with the Corel 5.0 bundle, not the stand-alone copy) and then going into other low end paint apps. Maybe apps like Adobe Premiere and Photoshop handle the Corel files better. BTW, were these 256 color images or 24-bit images you were working with? Ours were 256 color images. Randy
#180053From: Rob NicholsonJul 14, 1995 3:43 AM
That's a shame – I had high hopes for AniStudio 🙁 Regards, Rob @ Mirage Ltd.