CompuServe Thread

#AStudio Win95/NT story

21 messages in this thread
#179409From: dave aguilarJul 11, 1995 3:14 AM
hi Michael. was asked to get back to you on this. Astudio was written specifically for Windows 3.x and WFWG 3.x, not for Win95 or NT. This September there will be a free upgrade patch released which will make AStudio NT and Win95 "officially" compatible. We have had several reports though of users who have managed to get AStudio running under Win95 490 and NT 3.51 by changing the icon properties to ANIMATOR.EXE instead of FLASH.EXE. you may wish to try this if you are using these latest OS builds. regarding Undo features, description of control over Undo history can be read about with online help using |Help|Keyword|Undo|Preferences Command| and controlled using |Settings|Preferences|Computer Memory Usage| and also |Settings|Preferences|Disk Usage|. a little experimentation will tell if this affects the internal error problems you're having. -dave
#179520From: Nik Grant [adesk]Jul 11, 1995 6:11 PM
" This September there will be a free upgrade patch released which will make AStudio NT and Win95 "officially" compatible." Hi Dave, I am unable to confirm that Autodesk will release a free upgrade for NT/WIN95 compatibility. Sounds like you've been talking to the Product Manager for AAStudio, and that's what he'd like to do. However, Autodesk has not officially announced either a release date nor an upgrade policy for Animator Studio for Win95 and NT. I've been caught before by an expectation that didn't make it through official Autodesk plans. Just wanted you and Michael (AND THE FORUM!) to know that there are NO OFFICIAL ANNOUNCEMENTS YET on this. Hope that catches everyone's eye! Thanks.
#179599From: dave aguilarJul 12, 1995 3:02 AM
>> I am unable to confirm that Autodesk will release a free upgrade for NT/WIN95 compatibility. << we had several folks in June posting about this specific issue… if they purchased the current Win3.1 version, would there be a free upgrade to Win95 or NT. we also had these questions specifically asked at the Annual Multimedia Developers Conference. >> I've been caught before by an expectation that didn't make it through official Autodesk plans. Just wanted you and Michael (AND THE FORUM!) to know that there are NO OFFICIAL ANNOUNCEMENTS YET on this. Hope that catches everyone's eye! << it did. <g> thanks for the clarification. -dave
#179608From: Rob NicholsonJul 12, 1995 4:16 AM
Where could I get details about AStudio? Regards, Rob @ Mirage Ltd.
#179613From: dave aguilarJul 12, 1995 4:33 AM
>> Where could I get details about AStudio? << hi Rob. what kind of details are you looking for? program's capabilities? pricing structure? lots of folks right here in section 4 who can help if we have some specifics. -dave
#179647From: Rob NicholsonJul 12, 1995 9:45 AM
Program capabilities mainly. Regards, Rob @ Mirage Ltd.
#179723From: dave aguilarJul 12, 1995 4:55 PM
>> Program capabilities mainly. << the list is huge, but here are some highlights. might want to check out files in Lib 2 also on product's release. you can also get a product info fax from Autodesk, or contact nearest Adesk MMedia dealer. let me know if you need some phone numbers. it really helps sometimes to see these suckers in action. -24-bit truecolor animation with alpha channel transparency -support for AVI and other popular graphics, and animation file formats -digital paint tools for video and animation -digital sound editing and recording tools -copy/paste/scrape among multiple animations -onion skinning for light table viewing -antialiasing and transparency for all tools -support for pressure sensitive tablets -customization options -online docs hope this helps. -dave
#179818From: Rob NicholsonJul 13, 1995 3:22 AM
Shoulds great – I'll try and get details. Regards, Rob @ Mirage Ltd.
#179669From: Nik Grant [adesk]Jul 12, 1995 10:55 AM
You might also ask for a brochure to be sent / FAXed to you from our 800/879-4233 line.
#179817From: Rob NicholsonJul 13, 1995 3:11 AM
Thanks for the info. Regards, Rob @ Mirage Ltd.
#179692From: Daryl KorbJul 12, 1995 12:59 PM
>>> We have had several reports though of users who have managed to get AStudio running under Win95 490 and NT 3.51 by changing the icon properties to ANIMATOR.EXE instead of FLASH.EXE. you may wish to try this if you are using these latest OS builds. <<< I don't know if this is a Win95 problems or just the way I have things set, but I have the 490 build and there are STILL some major problems going on with Animator. The ones I have found so far are the inability to open a *.bmp file. It says that the format is not supported. Also, it locks up when I try to save the *.avi file. Get to the 100% compression part and then just freezes…when I try to launch the *.avi file after I end task it tells me the file is corrupt. Sure, with the 490 build I can launch Animator…but it's totally useless to me unless I can save… Regarding a Win95 patch…when is that supposed to be out? Do you have a beta of this, because as it stands without a patch the program ishard drive garbage to me and I'm not about to wait until who knows when to recieve an update. To note…EVERY other graphics and editing program I've tried (ie. CorelDraw, Photoshop, pagemaker, Sound Forge…etc) works great…why is your program having so many problems? If your answer is "wait for the Win95 version" that's not acceptable and I'll just return the product. If it's something I have set wrong please let me know so I can correct it. Thanks, Best…
#179700From: Nik Grant [adesk]Jul 12, 1995 1:53 PM
"If your answer is "wait for the Win95 version" that's not acceptable and I'll just return the product. If it's something I have set wrong please let me know so I can correct it." I am sorry you're not able to use Animator Studio under NT. We've had quite a few other requests for NT and WIN95 support, and I am told the programmers are working hard on this. However, if you're unable to "wait for the Win95 version" at least we have a return policy that should give you satisfaction. Perhaps you can try AAStudio again when we support WIN95. I recall some past discussion (Dave will know better than I on this) that we might have the Win95 version out by the time Win 95 comes out in its official form. We also have a lot of requests from our European customers, where Win95 is apparently very popular. There have been some reports of people able to "run" AAStudio under Windows by starting it with ANIMATOR.EXE instead of FLASH.EXE, but I don't believe they got much further than you did once they started using it. If anyone has been more successul – please jump in and help Daryl! Thanks.
#179804From: Tim Krego, [pro.image]Jul 13, 1995 1:18 AM
>I am sorry you're not able to use Animator Studio under NT. We've had quite a few other requests for NT and WIN95 support, and I am told the programmers are working hard on this.< So my hope of eliminating Win3.1 from my system won't happen soon. I know Microsoft has many developers on hold waiting for Win95 to ship before they release upgrades or new apps. I can't understand why AutoDesk releases a program that only works on Win3.1 at this point in time. I'm patiently waiting for 3DS and AnimStudio to support NT. The only reason I use DOS is for 3DS, oh and FXFighter. [G]
#180089From: Nik Grant [adesk]Jul 14, 1995 10:13 AM
"The only reason I use DOS is for 3DS, oh and FXFighter. [G]" <g> I also have DOS so I can use "LIST.COM". But I get your point. Also, there are others who have voiced confusion about why AAStudio works under Windows, but not Win95 and NT – and I don't know the reason. I don't believe it was deliberate, but it's my guess that the plan for AAStudio started long ago and NT and Win95 were not as important then as now.
#180164From: Daryl KorbJul 14, 1995 4:53 PM
>>> Also, there are others who have voiced confusion about why AAStudio works under Windows, but not Win95 and NT – and I don't know the reason. I don't believe it was deliberate, but it's my guess that the plan for AAStudio started long ago and NT and Win95 were not as important then as now. <<< Or, more likely…the programmers took a lot of shortcuts in the programming of AAStudio. Best…
#180032From: Mohammed AlQuraishiJul 14, 1995 1:02 AM
Yeah I actually got a lot farther. I can use the program for almost everything. I can't save in Flic format, but I can save .avi files. All I did is launch the program from Animator.exe instead of Flash.exe.
#179724From: dave aguilarJul 12, 1995 4:55 PM
>> I don't know if this is a Win95 problems or just the way I have things set, but I have the 490 build and there are STILL some major problems going on with Animator. << honest, Daryl, i don't know if this is a Win95 problem either. we're dealing with _two_ new products here and 490 build isn't exactly bug-free either. <g> >> The ones I have found so far are the inability to open a *.bmp file. It says that the format is not supported. Also, it locks up when I try to save the *.avi file. Get to the 100% compression part and then just freezes…when I try to launch the *.avi file after I end task it tells me the file is corrupt. Sure, with the 490 build I can launch Animator…but it's totally useless to me unless I can save… << since we do have a number of people who are capable of running the program under 490, i would suspect there might be something specific to your configuration (or theirs) which hasn't caused these problems. a reminder again though, that AStudio was written for Windows 3.1. that some have managed to get it working on 490 was coincidence… not planned, on this release. >> Regarding a Win95 patch…when is that supposed to be out? Do you have a beta of this, because as it stands without a patch the program ishard drive garbage to me and I'm not about to wait until who knows when to recieve an update. << when i attended the MMedia Developer's Conference a few weeks ago, the Win95 and NT patch upgrade was predicted for around September. i don't have a beta of this, but will make information on it available as soon as i can. >> To note…EVERY other graphics and editing program I've tried (ie. CorelDraw, Photoshop, pagemaker, Sound Forge…etc) works great…why is your program having so many problems? << <gg> sorry, Daryl. i use CorelDraw too… works great, after about 5 or 6 patches. give me a break. release 2 had several patches, release 3 had several patches, release 4 had _major_ patches (remember the printing speed nightmare??) i won't get into the patches that have come out for the others you mentioned. suffice it to say, this is release 1.0 of AStudio, a product specificaly designed for Windows 3.1. all products go through an evolution as specific problems are cited. complaining that AStudio is garbage because it doesn't handle Win95 or NT is like complaining it doesn't handle on Solaris, Warp or MacOS… it wasn't written for them. Autodesk has commited itself to working on a future version for NT and Win95, and when it becomes available, you may wish to re-evaluate it. i haven't been recommending AStudio to anyone with NT or Win95 yet as both OS's are so new themselves and AStudio wasn't written for either. Should be a safer bet all around, soon. -dave
#179788From: Laurence SmithJul 12, 1995 11:44 PM
I see both your points – but I too expected more from Autodesk. I think the ball has been dropped (with a dull wet thud) on this one. Laurence
#179805From: Tim Krego, [pro.image]Jul 13, 1995 1:18 AM
>>I haven't been recommending AStudio to anyone with NT or Win95 yet as both OS's are so new themselves and AStudio wasn't written for either. Should be a safer bet all around, soon.<< NT, new? What? Come on they delayed AStudio for six months. NT 3.5 has been around since 8/94. They should have delayed it another 3 months to relased NT/Win95 versions. With ACAD R13 and AStudio being buggy, ADesk is releasing programs before they are ready.
#179815From: dave aguilarJul 13, 1995 3:08 AM
>> NT, new? What? Come on they delayed AStudio for six months. NT 3.5 has been around since 8/94. << it's 1am, so bear with me. this post doesn't reflect Autodesk at all. just me. <putting on my customer / end-user / animator / programmer hat> regarding my post to you; i should have been clearer. latest PATCHES of these OS's are still VERY green. checked out any of those new API functions yet in 3.51? all i can say is: "hmmmmmmmmmmmmmmmmmmmm. tricky." -said in best "Deep Thought" voice a la HitchHiker's Guide to the Galaxy as a programmer, NT was anything but "reliable" when it was released back on 8/94. people seem to have far more patience with the evolution of an OS than the apps that run on them. why was AStudio written for Win3.1? among other reasons, because it wasn't written for Win3.0! <ggg> know that you're preaching to the choir, Tim.. i agree that bugs in any software/OS can be frustrating. after 10 years of following Autodesk software and the software of other companies though… one sees a pattern and flows with it. i credit your statements to be far more profound than a comment on Autodesk alone…. as they address the greater issue of software industry releasings as a whole, and the perceptions customers have when they start counting on "beta" anything. (wonder what beta carrotene is doing to me) >> They should have delayed it another 3 months to relased NT/Win95 versions. With ACAD R13 and AStudio being buggy, ADesk is releasing programs before they are ready. << Tim… has Win95 actually shipped yet? <d&rfc> (btw, long after it has, i'll still be asking this question, just to drive the point home) this issue came up at the Multimedia developers conference too… and the response from the experts was the same… "when "x" ships, "y" will look at releasing "x"-based products… until then, what you all have is a beta copy." <everyone in the room laughed> it's easy to forget that, sometimes. i go to the Microsoft forum all the time and patches get released there on their applications ___by_the_day___! i'm not advocating Holly Hobbie coding by anyone either, but i think i can cut any product some slack on it's x.0 version. after all, if i examine my harddisk, right now (and maybe you might too), everything i have (and count on) for productivity, right now, from every manufacturer, has a number other than 0 after its decimal. including my OSs. imho, this is the nature of software, because it's the nature of people. 😉 it has always amused me too that people can ask why a program at 1.0 stage has bugs or won't run under an OS with a decimal point in its own release name (Win3.11, WFWG3.11, NT3.51,etc.)… remember DOS 4.0… the ultimate OS nightmare from hell? <g> if we can say that Autodesk is releasing software before it's ready… what can we say about Microsoft????? i don't think there's a software package in the universe that doesn't have an "x.0" SOMEwhere on its packaging… you'll always find one under the specs (requirements) or the drivers or the application itself. such is the nature of the beast (being the industry). the Tao of purchasing… philosophizing and silliness aside, i think it is always in the hands of the consumers to "know the right time" to do any purchases. many people hold off on any new product for several months, listening to the praises and complaints of others, assessing if the problem issues raised are issues which apply to them. for many, the reason they tolerate patch after patch is because when the program eventually "gets there"… it's a killer package. for some, the problem issues that _do_ arise don't apply to their type of working environment or product usage, so it's a safer bet. i also try to see the bigger picture. i've been a Wordperfect user for ages, love that macro programming language. mmm hmmm! but i went out and upgraded from Win5.2 to Win6.0 and boy did i pay the price. 4 patches later, they got it ironed out and i'm as faithful to it as i was with Win5.2. been using CorelDraw for years. i can't count the number of patches for release 4.0 alone that i waded through before product became stable. why did i put up with it? any CorelDraw user knows why. it's a gul-darned good package for the price. a company's history of fixing things and supporting things after the x.0 debute is equally important to me for the product's life cycle. finally, i look at what AStudio is providing… there's a lot of "new idea technology" in there. the whole concept of painting over time the way it does has some rammifications on my productivity i haven't even fathomed yet. there's a lot in there for the price. i know the patches will come, i know that the bugs will get fixed (seeing Adesk's patch history), i know it's going to work the way i need it to on the OS i need it to. soon. maybe it "isn't here" yet for some. i paid off my package in the first week by using it to create a single unattended presentation modemed to the client, script and all. second week i had it, we created our first 5 minute-long animation in a single day (unheard of in our office) because we were able to actually see the soundtrack as we drew the animations…. what else even does this? i can stand a few glitches for this kind of capability. after all, i've been putting up with Windows 3.x GPFs for years! <ggg> in a nutshell, for me, it "is here". a product's "readiness" is always relative. this statement doesn't just apply to product developers, but also to customers. i don't work for Autodesk… i use this stuff for a living. i was very ready for it. i still am. any patches at this point just make the program even better. if it takes Win3.1 to run it, so be it. the OS is not the thing. <for me> capability in software is. when AStudio gets to NT and Win95, great. i have waited 7 years for this 32-bit OS to catch up to a 386's potential.. i can sure wait three months for an app to catch up to the 32-bit OS. who's really laggin here… the OS or the app when it comes to truely exploiting the resources we've invested in?? 😉 with no intention to convert your thinking, but happily humming along with my 3.1 version… -dave
#179810From: Daryl KorbJul 13, 1995 1:44 AM
>>> i use CorelDraw too… works great, after about 5 or 6 patches. give me a break. release 2 had several patches, release 3 had several patches, release 4 had _major_ patches <<< Yea…I'll agree with you there. Corel is pretty renowned for patches. Exporting to a Corel 3 or 4 format from Corel 5…what a NIGHTMARE that was. <g> Best…