CompuServe Thread

#Build it/Buy it??

21 messages in this thread
#179711From: CCJul 12, 1995 3:39 PM
WE use the ASUS and SuperMicro and AMI boards exclusively. and it is not a myth. try something like PCI to PCI bus bridging on a cheap asian clone with 2 or 3 adaptec scsi 2940's or Mylex raid controllers, and you will see the difference, they work and most do not. or try running a p120 with EDO ram on a cheap board. ASUS and SM do it great. and I would not call the ASUS a cheap asina clone, the have the best engineered board in the world at this time- the ground plane is amazing, the capaictance exceeds 6000. and the cache\ pci chip layout is top notch. they also use iso 9002 manufacturing. if you look at the INtel PCI bus specs on bridging, or talk to adaptec tech support engineers like we do, especially with the new 3940 dual scsi channel cards then high end qualtiy becomes apparent. there are to many tech details on why the above boards and cards work better, last longer and produce no incompatabilities with the diamond s64 and many other high end cards, but you get the jist. believe me, we a beta testors for alot of harware, including Intel\IBM Microsoft \ AMD\ Tyan etc, so we no what harware works with what, and what skimping on boards does, it produces conmpatbility problems such a sthe people having conflicts with video vram cards when they work perfectly for us and we have the same cards as they do. congrats on your choice of ASUS, a truly great board. we use Warp\ WIn95 \ and are about to try NT 3.51 with 3ds. qemm produces so many problems related to memory, and especially does not like EDO ram and triton chipset. especially the cloaking stealth crap. we have had probably 50 customers complain about various memory\ harware errors , and when they switch to emm386 or warp or NT it alleviates it almost always. DOS is dead, we have not used it for 3 years and may it roll over in its grave when it finally dies later this year(G) best, cameron CYberImage
#179755From: MARTIN G FOSTERJul 12, 1995 8:27 PM
Cameron, I didn't mean Asus was a cheap Asian clone (no offence to any forum member out there who is in fact a cheap Asian clone <g>). I was saying I heard they were good and didn't have to pay a bundle to a "high-end" system integrator to get that knowledge. I guess I'm a little gun-shy now because of an experience I had. I talked to such a dealer about 6 months ago who was going to sell me systems made of superior components, specifically for 3ds/graphics use. The price premium was about $5000 per box over buying the same components through an average dealer who knew little of 3ds. When I questioned what the extra $5000 was getting me, he just couldn't give me an answer. Needless to say I got the systems with the same "superior" (actually off the shelf) components from a local systems manufacturer at a very competitive price. >> DOS is dead, we have not used it for 3 years and may it roll over in its grave when it finally dies later this year(G) << I'm not going to argue on this. I hate DOS now with a passion. Trying to get loaded systems working with enough base RAM is just one big kludge. Hopefully NT will alleviate this problem, but I'm sure there'll be new headaches <g>. Martin
#179846From: John EllisJul 13, 1995 9:35 AM
The implication here is that "high-end" system integrator's are going to charge you excessively more than you would otherwise pay… and alot of people do believe this, and in some cases its true… on the other hand not everyone can put a system together as you may be able to, and a good "high-end" system intergrator… or should we say a Value Added Reseller, is more than worth the additional cost compared to what you'd pay at a regular off the shelf discount house… and the problem is, alot of people will believe they can just go and get the best deal and put it all together and save themselves a load of money… which in fact just isn't so… no doubt $5000 per unit is excessive but I don't think it takes a Phi Beta Cappa to figure that out… John
#179911From: MARTIN G FOSTERJul 13, 1995 1:44 PM
John, >> Value Added Reseller, is more than worth the additional cost compared to what you'd pay at a regular off the shelf discount house << I don't build my own systems any more. I have in the past, but it's not an effective use of my time nowadays. You really don't need to. what I'm suggesting people do, just as I did (and still do), is arm themselves with as much info as possible gleaned from the info you can get by talking to users on this forum. This info is practically free, and priceless to boot, although you do have to sort the wheat from the chaff. Then you select your vendor and have THEM build you systems to your specs using the components you specify. This is kindof the "Consumer Reports" method of buying: get all the knowledge you can, then bargain hard. Martin
#179944From: Terry MillerJul 13, 1995 3:25 PM
Martin, If a newbie may be allowed to jump in here, I'd like to comment on your advise about not building your own systems. It's right on the mark. I am a very good example of what value this and the other GU forums hold for people like myself. When I decided to make this move, the first place I began researching was magazine articles and ads. Ads are……well…..ads, nuf said. After reading and reading reviews, and seeing the same conclusions, that everything is great, that got a little suspicious too. My original intent was to buy all the components and assemble a complete NLE suite with animation capabilities built in. So, I joined 14 different forums covering this type of hardware and software. Being brand new to all these forums was a great advantage, because I had no counter set. I downloaded over 10,000 threads and spent a week going over them. The first thing the forums did for me was to keep me from spending over $10K on useless equipment. Trying to assemble and set it all up myself, I would have probably spent years trying to figure out if it was me or the equipment that was faulty. Reading all those threads, I think gave me a really good idea, what would or would not get the job done. It also put me in touch with people like Cameron and Murphy. Once I had decided on the workstation and softwares I wanted to start with, they were invaluable in helping fine tune the total package. I might also add, that they had both put in a bid for the total package. And, both were gracious enough to let me split the deal between them. This allowed me to get the best of both worlds, and prices. Keeping in constant contact through out the setup, I learned of surprises and stumbling blocks that they stepped over with little effort. I would have been helpless, not to mention the frustration involved. So, if anyone out there is like me, just starting up. I highly recommend you follow Martin's advice. The very modest (and I mean very modest) fees you are charged for these services are worth it ten times over. Besides, you'll make that up and more with the savings on the gear, the time, and the hair pulling. Had I not went this route, I would have spent around $6-7000 more on the equipment and would now be having little chats with a criminal psychologist. Instead, I'm waiting on a monster, state of the art animation workstation. Thanks, Terry
#179954From: MARTIN G FOSTERJul 13, 1995 4:12 PM
Terry, >> The first thing the forums did for me was to keep me from spending over $10K on useless equipment. << that's a great story Terry. I also believe I was able to save my company many thousands of dollars and lots of grief with non-functional equipment by asking for advice. However, I take a lot of stuff with a pinch of salt – even here – because there are a lot of dealers/salespeople with a vested interest in hardware sales. I've seen quite a few push equipment that the general "user" consensus has found unsatisfactory. Try to get advice from users who don't also sell the stuff THEN go to the dealers well-armed. Martin
#179968From: Terry MillerJul 13, 1995 4:56 PM
Martin, >>try to get advice from the users<< True enough, and that's what I did. That's where the beauty of the zillions of threads I downloaded came in. I was not only able to get the users opinions, but the responses of the manufacturers to thier complaints. Not to mention a good history of each. I think where I was best served by the dealers, was the knowledge they hold in what will work and not work together. I was also surprised in the standoff manner I was treated in the beginning. There were dealers in this forum who knew I had money to spend, but didn't try to push anything on me until I had a pretty good idea of what I needed and wanted. I can think of more things that was on my original list, that they took off, (keeping me from over killing anything) than things they added to increase sales. I can't say this for some of the other forums I joined. In fact, some of the advice I received, in my mind constitutes outright fraud. You're right, it's best to be well armed. With the information available in this forum, there is simply no excuse not to be. I also found no reluctance from the members here to answer all my questions, and more importantly, to suggest others that I hadn't thought of myself. The information is there, you just got to put in the time and read all the threads. Saved me some major errors, and I can't thank everyone enough. I just hope I can repay all the favors someday. Thanks, Terry
#180784From: Dennis GoodJul 18, 1995 8:34 PM
Terry – You don't know how many people have called us and been surprised when they give us a list that they want to buy, and the first thing we ask is "What are you trying to do?" Any reputable dealer will make an effort to ascertain your need based upon your level of knowledge, the task that you are attempting to complete, and the budgetary constraints that you are subject to. We have had raw neophytes call expecting to spend $20k and be producing "Jurassic Park" the next week. That level of production doesn't come overnight. These individuals come back to us as they grow in their abilities over the long term, instead of bad-mouthing our firm for pursuing that quick-strike-go-for-the-jugular sale. I have known individuals that have taken that route, and I must admit that I do not respect them, or their attitudes. Information IS the key to avoiding those predatory creatures. Welcome to the font of that knowledge. Tell your friends, and bring them along.
#180798From: Terry MillerJul 18, 1995 9:38 PM
Dennis, Thanks, I think. I hope I never "bad mouthed a firm for that quick-strike-go-for the jugular sale. What firm are you with btw? <g> I *was* one of those raw neophytes. I wasn't expecting to produce a "Jurassic Park". Well, not in a week anyway. I had a reasonable idea of where I wanted to go, but didn't know what tools I needed to get there. I can say that I did not get ANY dealers from this forum pushing or pressuring me to buy anything at all. In fact, I think the dealers I went with, saved me a lot of money, one way or the other. One of the first things that I was impressed with, was their insistance that I rechannel some of my available funds into training books and tapes. This cost them some equipment sales, but they were already culling my list, keeping me from buying things that I didn't need. I was, and am still impressed with the service I received from Cameron and Murph. That goes for Jonas and Gary too, who took the time to answer a lot of my questions. Questions that I'm sure they've heard a thousand times. Thanks, Terry
#181214From: Dennis GoodJul 20, 1995 6:00 PM
Good people, all. Stick with best, you'll fly higher thn the rest.
#180060From: John EllisJul 14, 1995 6:52 AM
Martin, >>Try to get advice from users who don't also sell the stuff THEN go the dealers well-armed…. << I find myself in total agreement with your last reply and then, you come back with this comment… Many dealers use the equipment they sell, and its precisely for that reason that they are knowledgeable and respected for thier opinions, if you're referring to some other type of "users", I could take exception but I got out of it before Greg P. so I don't think the use of that term is relevant to anyone on this forum… but it does beg the question… who are you referring to…? John
#180187From: MARTIN G FOSTERJul 14, 1995 7:06 PM
John, MF >>Try to get advice from users who don't also sell the stuff THEN go the dealers well-armed…. << << JE >> I find myself in total agreement with your last reply and then, you come back with this comment… << I'm not referring to anyone in particular, it's just common sense based on human nature – you weren't born yesterday were you John? <g>. I told you I'm a big fan of "Consumer Reports" and it's just a rule of thumb – you need unbiased advice from people with nothing to gain. No offence intended to anyone, and if it was caused then tough. You don't go to a car dealer and ask them which car is best for your needs, you don't go to Sears and ask them for the best washing machine. They might have the best product but if they don't chances are they won't tell you to go to the store that does sell the best. You need to get your facts/info in advance. I think you're trying to be too politically correct. Martin Martin
#180209From: John EllisJul 14, 1995 8:37 PM
>> I think you're trying to be politically correct… << I think I should take that as a compliment, except that if that were the case, I wouldn't have brought the issue up with you in the first place… now would I. <g> The rest as usual is common sense… However useing phrases like "users" as opposed to dealers… well I don't know of any other "users" who had the means to do this sort of thing other than myself, … the rest are "dealers"… so it was very easy in light of our opinions and discussions in the past and in present context, as a statement directed towards me personally… regardless you now know what the situation is, so the only motive you can ascribe to my actions is "politically correct", not much I can do about that… except maybe enjoy the benefits of doing what I think is the right thing in the first place, there will always be cynics… 🙂 FWIW I am not a big fan of Consumer Reports because they aim for the middle of the road and frequently miss the mark… John
#180491From: CCJul 17, 1995 2:24 AM
Martin, >>Try to get advice from users who don't also sell the stuff THEN go the dealers well-armed…. << I find myself in total agreement with your last reply and then, you come back with this comment….. Many dealers use the equipment they sell, and its precisely for that reason that they are knowledgeable and respected for thier opinions, if you're referring to some other type of "users", I could take exception but I got out of it before Greg P. so I don't think the use of that term is relevant to anyone on this forum… but it does beg the question… who are you referring to…? >>>>>> right on John, !! this is precisely the point. You nailed it. We do test hundreds of products we come in contact with, and as such are in a great position to know what works with what and how well. using just about every product in some 5+ OS's including WIN NT, WIN 95, OS2, Dos , Windows, etc. when dealers say something is not reliable or has a history pf problems, they usually speak from expierence. I applaud your keen and valid insight, and agree completely. best Cameron CYberImage
#180501From: John EllisJul 17, 1995 6:48 AM
>> I applaud your keen and valid insight, and agree completely. << Well, I have the advantage of having worked with some really good systems builders and learned alot… and have built more than a few systems myself, but in the end as you point out, there is so much to know with regard to what works with what, and what works best etc. that unless you've really into it on a regular basis, its much better to go with someone who really knows their stuff… and it really is time consuming trying to keep up with it all, and really not worth the effort unless you enjoy it as a hobby or something… in which case I suggest finding a new hobby. <G> The truth is… any dealer that sells and supports on this forum, has very high visibility, and if the system isn't built correctly or there is a problem, we all get to hear about it… and as if that wasn't enough consider that graphic systems are typically state of the art and are shipped to places elsewhere… So alot has to be checked and tested to insure that the system works properly and has the right components. I give the dealers that are willing to do it alot of credit, because its tough and the potential fallout from a foul up is ever present… personally the only reason I can see that a dealer is willing to do it is for the prestige, because all else being equal, pricing has to be fairly competitive…. which isn't to suggest that people shouldn't shop around but shop on dealer reputation as much if not more so than on price… because its really hard to measure the value of a good dealer in dollar and cents… and it can be priceless… like the dealer that delivered your system when he said he would and as a result you got that rush job completed which meant a bigger project was awarded… because you were ready to go… maybe some people just expect that as a matter of course… but alot depends on how fast you need it etc… Or the dealer who spent 15 mins on the phone with you when you urgently needed to talk to him because you thought you lost your hard drive when it fact it was just the CMOS that got screwed up because someone accidently disconnected the battery… My advice is for people to think about what kind of a difference support like this could make to their operation… if it doesn't matter call Gateway and when you have problems, call them back, and if you're lucky you'll talk to a real human and after another half an hour… figure out how much time you've spent already just to discover, you've got a bad hard drive… and will have to send the whole system back… or maybe they'll ship you just the hard drive, but you'll have to replace it… then you find out it hasn't been formatted, so you either send it back or format it yourself… you've never done it so you have to call and again another delay… and then you find out its an EIDE and it won't configure on your system… you read the instructions and the pins are different than in the diagram… its endless… course you could get lucky too… Enough said, keep up the good work. John
#180785From: Dennis GoodJul 18, 1995 8:34 PM
Having just recently gotten into the 'dealer' gig (after 10 years as a 'user'), I can appreciate your comments. One of the aspects that I enjoy most about this line of work is having the opportunity to help people solve a problem – Production needs, software info, h/w s/w malfunctions, and "How can I . . . ." questions. This is not necessarily a business where you will get rich. No guarantees there. Just the satisfaction of doing a job that is enjoyable (most of the time) where you can deal with a group of people who are, by nature, creative and possessing of great imaginations (again – most of the time).
#180799From: Terry MillerJul 18, 1995 9:38 PM
Cameron, And you do it well. Terry
#180046From: John EllisJul 14, 1995 3:26 AM
Martin, >> what I'm suggesting people do, just as I did (and still do), is arm themselves with as much info as possible gleaned rom the info you can get by talking with users on this forum… << The gist of your entire clarification, I totally agree with… as pricing is not reguraly discussed its sometimes a little difficult but I couldn't agree more… take the time to find out as much as you can, find someone you feel comfortable working with and take it from there… Know the value of what you're working with and know that there won't be any hidden suprises… that is something the forum can be especially helpful with, armed with that knowledge one can seperate the wheat from the chaff as it were and find a good VAR who will give the support and the components that are required… no more no less… So yes in that context… we totally agree…, thanks for the clarification. John
#180043From: Tom Lansford [ARTIST]Jul 14, 1995 3:04 AM
Hi John, That's uh, er, well … Phi Beta *Kappa* 😉 Kiao, Tom
#180050From: John EllisJul 14, 1995 3:36 AM
>> Phi Beta *Kappa* << I never was any good at greek… <g> John
#179928From: CCJul 13, 1995 2:06 PM
yeah Dos is a pain. glad you got a good deal and system, enjoy, you picked a winner board!! best Cameron CyberImage