Lee,
I'm sorry to hear about your frustrations… that's one of the main
reasons why I'm here every day. I know that Adesk is in the process of
reviewing their support policies, and hopefully things will get better in
the future. I'll pass your note along and maybe it'll help to get things
moving.
The irony of your note is that the problem you describe with compatibility
with the WordPerfect keyboard utility probably couldn't be solved by anyone
in Product Support. The product has just been out for too short a period
for any expertise to develop on these kinds of problems. I'm _very_ happy
to hear that you've got it worked out.
– G