CompuServe Thread

Help printing troff!

12 messages in this thread
#111767From: Nancy DevittAug 29, 1993 1:37 AM
John, I'm jumping in with off-topic with a question of real concern – and you seem to be the resident HP4M guru, so here goes: I've been having a lot of trouble with print smearing. Could something be out of adjustment? is this a characteristic of the printer? I have not experienced this with my previous laser. Thanks in advance for your help. …..Nancy
#111803From: SyndesisAug 29, 1993 12:11 PM
The HP4M manual has a few recommendations about smearing, as I recall. Can you describe the problem in detail, like are they vertical or horizontal, dots or lines, grey blotches, etc.? I got my HP4M a month ago. I'm still having problems with the paper feed, it seems to pick up two pages on a regular basis.
#111863From: Roy S. LauferAug 29, 1993 10:13 PM
John, The important thing to make sure of about the toner smearing is that the toner fusing assembly arms (two metallic arms in the back of the machine, visible when the back cover is opened) are locked into place during the initial setting up of the machine. Many people failed to do this, and as a consequence, the toner was not totally fused to the paper and smeared badly. Another possibility is trying to use the HP 4M as a duplex machine. Although this isn't recommended, it can be accomplished, but the user must be prepeared to run one of those laser printer cleaner papers to clean out the accumulated toner in "all the wrong places". As for your problem about the machine picing up two papers at a time, this is (unfortunately) very common, but sporadic. Some people have advised using slightly heavier paper (24 lb), but there is no proof that this helps (although it might help the slight paper curling that the machine does). Flaws and all, its a beautiful machine. I recently saw the 4L and it looks almost like a toy next to the standard HP 4. By the way, I solved the problem that generated this thread weeks ago. I have found a way to dump MOST postscript generated files thru an ARexx filter that I wrote – it seperates the even pages from the odd, and even allows duplex printing (albeit a little too labor intensive). // I'm gonna wait for \X/ the A5000! <G> -RSL-
#112036From: Nancy DevittAug 31, 1993 1:47 AM
I've saved your message, Roy, and am going to check this tomorrow. If that is, indeed, what happened, I'm going to complain to the store. They had their salesman come out to my home office and set me up. I wondered at the time if he was qualified. If that's the problem, I'll get back to you with my heartfelt thanks…..Nancy PS – You can find out just about anything on CIS, can't you?
#112142From: Roy S. LauferAug 31, 1993 7:32 PM
Nancy, I hope that my suggestions help. When I first bought my HP4M, I used to log onto the HP Forum and heard all about the good and bad aspects of the machine. All things considered, I'd buy it again (especially since my last printer was a dot matrix!). If my suggestions fail to help, contact those "suits" that sold it to you, it might turn out to be a problem with the fuser mechanism. HP is great about replacing stuff under warrantee. My cartridge practically came apart when paper jammed into it, and my retailer asked no questions, just took my cartridge and gave me a brand new one! Good luck! P.S. Users helping out each other is one of the great things about CIS in general and the Amiga Forum in particular – it sure beats endless threads contemplating whether you'd rather have Captian Kirk or Picard on your side during your next galactic battle <g>! // I'm gonna wait for \X/ the A5000! <G> -RSL-
#112227From: Paul ToalSep 1, 1993 5:13 AM
Can we see your way-cool script for PostScript and Arexx? Please? –Paul < Motorola Inside >
#112246From: Roy S. LauferSep 1, 1993 10:43 AM
Gee… It's really not a pretty sight (but it does the job). All it does is pass the PS file to par: looking for %%Page lines intermittently toggling alternate pages onto par:. It's only 860 bytes long each (one for even, one for odd). If you're REALLY that interested, I'll email it to you (for your use only) if you want. // I'm gonna wait for \X/ the A5000! <G> -RSL-
#111897From: Paul ToalAug 30, 1993 6:02 AM
John, Does the HP4M have Postscript? If two pages get grabbed on accident does it still print OK? –Paul < Motorola Inside >
#111909From: SyndesisAug 30, 1993 9:50 AM
Yes, it has PostScript, no, it rarely magically picks up two pages without jamming or misprinting. And it goes into a weird mode that I often "fix" by power-cycling, after it jams.
#112225From: Paul ToalSep 1, 1993 5:12 AM
Frustrating. Can this be fixed? Have you been over to HPPFORUM? –Paul < Motorola Inside >
#112035From: Nancy DevittAug 31, 1993 1:46 AM
It isn't like any examples in the manual. Rather, the print is so unstable it will often smear with just a touch. This was not the case with my former laser – an Alps HP clone. I'm wonder if something is amiss in my toner cartridge – perhaps it is not mixing properly. I'll call the dealer eventually (I think it's still under warrantee.) but I find I do better with dealers and repairmen (being a woman) if I have some kind of "fix" on the problem. This, BTW, is not something that has suddenly gone wrong. It has been with me from the beginning. Thanks for the response. Any help would be appreciated…..Nancy
#112068From: SyndesisAug 31, 1993 8:48 AM
It sounds like the fuser is not working. That's the mechanism that converts the image from dust to ink, so to speak. When you installed the HP4, did you close the metal arms inside the back cover? In my case, the instructions for doing this were on a separate sheet inside the box. They may be within the printed manual, too. Apparently, this adjustment is so important, they wanted to repeat themselves.