CompuServe Thread

HP4M Toner Problem

6 messages in this thread
#112077From: Nancy DevittAug 31, 1993 10:10 AM
CIS to the rescue again! Thanks for the message you left to John Faust re my toner problem. As you suggested, I opened up the back of the machine and discovered that the fuser arms, indeed, had not been pushed down. Obviously the fellow who installed it overlooked that step! I can't believe the reams of paper I've wasted (or the amount of toner) trying to live with this problem. (I thought it was just characteristic of the HP4M and was just about to give it up.) The manual doesn't address this basic problem as a cause of smearing – although it should. What I should have done is go back over the installation step-by-step months ago – or posted a message on CIS months ago. Thanks a lot. …..Nancy
#112153From: Roy S. LauferAug 31, 1993 7:59 PM
Nancy, I'm glad to hear my suggestion worked for you! When in doubt give a yell here on the Forum. The worst that will happen is a lack of response if no one around has any ideas. Next time you see those "experts" that installed it for you, suggest that they are the material that Radio Shack assistant clerks are made of <g>! // I'm gonna wait for \X/ the A5000! <G> -RSL-
#112235From: BILL LEACHSep 1, 1993 7:05 AM
Roy, are trying to get her killed? "Thems fighting words!" Though, I have to admit that I have encounted some pretty sharp people at Radio Shack stores (even some of the employees <g>) occassionally, as a general rule many of the customers know more about the company, the product and the industry than RS sales folks. -bill
#112247From: Roy S. LauferSep 1, 1993 10:44 AM
Bill, I still remember, as a callow youth walking into a Radio Shack store, and asking a clerk about an LED (it was relatively new, but advertised in their catalog at the time). The guy didn't have the faintest idea what I was talking about. Any RS salesman that knows anything about their own products is purely accidental <g>. I'm sure their are exceptions to the rule, the same way that I'm sure that there are some government bureaucrats that are worth their salaries/benefits <G>. // I'm gonna wait for \X/ the A5000! <G> -RSL-
#112395From: BILL LEACHSep 2, 1993 6:52 AM
Boy, you are REALLY down on the Rad Shack people <g> -bill
#112234From: BILL LEACHSep 1, 1993 7:05 AM
Nancy; Absolutely! Roy is right. Particularly with something like the HP4M where literally hundreds of message about what an outstanding printer it is for the Amiga have been posted (almost continuously). Anytime something doesn't seem right, it won't hurt to ask. You may not get the answer or not like the answer you get but most of the time you will get a solution. -bill