"Jonas" call-back
3 messages in this thread
On tuesday Oct 5 a technician from ADesk called me on the telephone
about the bug report I had mailed in. He told me to try something to
determine if the problem was the display card. He said he'd call me
back the next day. I tried it, but he did not call back as of
thurdsay evening, so this is my attempt at communicating with him —
his name sounds like "Yohnas", perhaps spelled "Jonas": This is the
result of the requested test of the first 4 reported bugs in 320 mode
–> no difference whatsoever. It is not the display card's fault
(I've gone thru 3 BIOS-extension chip updates and 3 driver releases in
the six months since I got the card, with no change of the reported
bugs)… the ball is now back in your court. –Stephen.
Thanks for keeping us honest, Stephen!
We have your extremely long bug report form, and have answers to your
questions.
1)You had commented that AAPro, configured to run with a SummaSketch III,
creates objects with incorrect aspect ratio, including circles. We have
verified this, and is now written up as a bug. Thank you for pointing
this out to us.
2)"Upon startup of ani, intermittent problem occurs about half the time:
cursor is locked up." This is not something we have been able to
duplicate here on 2 different machines. This suggests a setup or hardware
problem to me, rather than a bug in our driver as was the case above. Is
your digitizer in a non-default mode? We took the SummaSketch III out of
the box, plugged it in, and ran it for a full day as the pointing device,
including exiting and restarting AAPro. No other setup. Try booting
plain, Files and buffers = 40, and a mouse and prompt. See if this
affects the problem.
3) "Ani\cfig386 ani.exe -maxreal FFFh in autoexec.bat makes no difference
to the DOS shell." I can confirm this. We tried using FFFh and this
worked. (Page 14 of the New Features manual states FFFFh.) If you have
been using FFFFh and you made a mistake reporting it as FFFh, you should
try manually setting the CFIG386 setting while in the ANI directory, and
then starting up ANI directly from there. Let us know if you still have
trouble.
4)"Pixelpop utilty does not work. PP.BAT doesn't work. PPGIFV.EXE
does…" Pixelpop may look like it's not working when you run AAPro
higher than 320×200. Look at page 1-2 of the Utility User's Guide where
it explains the limitation in resolution. When I configure for 320×200,
it works as documented. Otherwise, your pp.bat looks correct, and should not
result in "bad command or file name".
5)"I have a flic made by joining (cut) several segments with different
palettes, some joins with combine color maps, and some with No Fitting.
All cuts produce a flash of colors when playing back." Yes, you should
expect those flashes as the frame on screen gets briefly displayed with
the palette being prepared for the next frame. You note that you were
able to resolve the flash with One Palette, and you have found the correct
solution.
You note that the animation (which you included with your bug form) has a
colored border that you can not draw in. This is not related to the KEY
color, however. Take a look at your 256 palette: the very first color
slot is responsible for the border color. It's usually wise to make all
your palette adjustments without causing a change to the first slot,
typically RGB 0,0,0. The border of your animaiton returns to black when
corrected.
6)"On the Tween menu, [back] does not undo." Under what circumstances do
you refer? It appears to work here.
This email continued, when I get my typing fingers massaged! You have
raised other points….
Nik
More of your message! By the way, thanks for taking the time to write such a
detailed letter. It took a while for you to write, and it's through letters
like yours that the product improves.
The 2 remaining points you bring up are wishlist items, as you correctly
assumed.
Next Blue replaces the blued figure with a transparent key color. If you have
something on the next frame, and your blued figure is superimposed on top of
that: well, you're right. Unbluing will take away both the blued image, as
well as what was originally there underneath, replacing it with the key
color… I think it should allow you to preserve the image, and just take away
the blued image. A wishlist item.
Finally, you commented that you would like to composite flics of unequal
length, and use the WRAP command to loop the imported shorter flic through all
the frames of the larger animation. Instead, you explain, we offer the option
to wrap the larger animation to the front of the shorter. I would not like to
lose the functionality of being able to wrap longer frames to the front of
shorter ones, but I accept your point that it would be great to loop shorter
flics to the end of the longer one. Entered as a wishlist item.
Thank you.
Nik