CompuServe Thread

#Unexplained Crash

2 messages in this thread
#165900From: Carson TylerSep 30, 1994 9:22 PM
Brian: Nice to hear from you. It's taken this long to get back to you because it appears I've just figured out how to set the system to tell me if I've got mail! I'm still rather new at AP. No, I haven't tried re-installing yet. I wanted to get some advice first from someone like yourself. I kind of thought the problem was file related, but had no idea where to start. Like I said, everything was fine until suddenly I couldn't print anymore. I've recently DL'ed all kinds of stuff, moved things around and had to negotiate installing some of the DL'ed programs the old fashioned way — meaning no point-and-click. I'm not very confident at this yet, and figured I moved or deleted a file somewhere that controls printing. Further, I thought maybe the problem was common or obvious enough for an experienced user to say, "A-ha!" I still haven't been able to pinpoint the glitch, and re-installing is the next step unless… California: what's next…locusts?
#165942From: Brian BartlettOct 1, 1994 3:22 PM
Carson, I've lost the parent of this message (hard drive crash here), so some of this may be a repeat. Compare the contents of your l:, libs:, and devs: directories against your master workbench diskette. See if any of the sizes are different. Ignore any additional files on your harddrive directories, they are almost certainly installed by some applications. Next, check devs:Printers to see if your printer driver is in there. If not, move it from sys:Storage/Printers over to devs:Printers. Last thing, check to make sure the printer is selected in your preferences settings and that you haven't done anything strange like telling Preferences that you have a zero page size, etc. Double-check all of those settings, even triple-check them. I hope this helps. As for California, I believe locusts are due next year, or the year after. They'll probably take the place of floods <g>.