CompuServe Thread

<<1. Is working there a good way to become a 3DS guru?>> We become more of a Sensei than a guru. In other words we teach, but there is not a lot of time to do. <<2. In what city are you based?>> That depends which of our world wide network of support centers you wind up at. I wound up outside San Fransisco. <<3. Do you have specific degree or experience requirements, or is hiring on a case-by-case basis?>> Yes, you must have specific degrees and experience. Which specific degrees and experience you need are determined on a case by case basis. <<4. Is there a competitive market for tech support jobs?>> Everyone needs support. they just don't know it yet. <<5. How many of you are there?>> Yes, we are. <<6. Do you enjoy your job? (Just wink if your supervisor is watching.)>> wink, wink, giggle. <<7. Do you have separate tech support people for each of your products, or do you cover several?>> I am a fairly large person. I can cover 2 or 3 products at once. Most people can only cover one, since we started selling things in these large boxes. Unless you are talking about developer kits, which come in 8×10 envelopes. If you stand them on end, I can cover 5 or 6, but it hurts. <<8. Do you have any specific recommendations for improving my chances of getting hired? (Demo tape, experience, etc.)>> Yes, I do have reservations…uh, I mean reccomendations. <<8. Besides Microsoft, are there windows in your office?>> Yes and no. The windows are there, but I can't see through them unless I reboot the office, and I'm not allowed to do that during the daytime. -Brian