I called your order department about a duplicate order that was sent to me, I
have not heard fom UPS to pick it up and I have been billed twice on my credit
card. I will be calling the credit card monday to dispute the billing but how
do I get this resolved. I also cannot find the message with the name and phone
# to call.
Dave
Dear David:
Please call our Customer Service Departement at 201-909-8600 to resolve this
problem. They will be happy to trace the UPS Call ticket for you to find out
where it might be.
Sincerely, Tracy McKenna Okna Tech Support