CompuServe Thread

#HP Deskjet Printers

7 messages in this thread
#216647From: Dick SchnaseOct 26, 1995 4:42 AM
Anybody had occasion to use the roller buffing machine that HP sent out to owners of its jet printers? Is there an Amiga program which will allow the use of the buffer? Thanks for any response. DickOUX
#216703From: Peter JonesOct 26, 1995 2:53 PM
Dick, Please tell me more. I have an HP550C. Was it perhaps only American owners who were recipients of this roller buffing machine? Pete
#216805From: Dick SchnaseOct 27, 1995 3:25 AM
Pete, From whence do you hail? If you live in Canada, then (if you need the kit) you should have gotten it. I could find nothing regarding any other country. Not a clue. HP says they sent out kits to owners of: HP Deskjet Deskwriter 520 Deskjet 550C (mine) 560C which were manufactured between June '93 and March '94. HP says that if your printer begins to act up paper-feed wise, like not picking up a sheet each feed cycle, or picking up several sheets often, then this little machine buffs the rollers (which apparently were not manufactured to specs during the period in question). I have a 520 at work which was remiss in the paper-feed department, and used my buffing machine with the MSDOS program that came with it. It worked flawlessly, and so does the paper- feed now. The process buffs the rollers for 20 minutes! Yes! 20 minutes. I got to thinking there would be nothing left of the rollers, but when finished and all the debris removed, it worked well. Now to the Amiga. I need a program which will duplicate the MSDOS prog for the Amiga. The alternative is to take my printer to the office and MSDOS it with the buffing machine which I would prefer to avoid… Hope this answers your query 8^). Later. DickOUX
#216833From: Peter JonesOct 27, 1995 11:24 AM
Dick, Thanks for the info. I am in Belgium, in fact. I think my machine dates from the period you quote, but I have not had the sheet feeding problem so far. If I come across anything for the Amiga, I'll let you know. Cheers, Pete
#216934From: Dick SchnaseOct 28, 1995 3:58 AM
Pete, >If I come across anything for the Amiga, I'll let you know. Great! Thanks. When folks were initially discussing the need for this buffing machine on-line, it was assumed that some enterprising Amigan progammer would find a way to duplicate the DOS prog – but I have not seen anything. >I have not had the sheet feeding problem so far. Good. Be aware that it kind of sneaks up on you. I went thru denial when it first began at the office. The HP printer at my office gets WAY more use than my home printer (naturally!), so that is where it first showed as needing the rollers buffed. Now after the buffing, it works like it did when new. I'd be sure that HP will furnish you a buffing machine if you need it. You might avoid the rush by writing to them for a machine before you begin to have problems… Luck. L8r. Dickoux
#216992From: Peter JonesOct 28, 1995 4:00 PM
Dick, Good advice! I shall take it. Thanks, Pete
#217068From: Dick SchnaseOct 29, 1995 5:27 AM
I forgot to mention that the official HP name for this machine is "paper feed repair kit". Later. DickOUX