CompuServe Thread

#Broken Hardware

5 messages in this thread
#19783From: Gerald MurphyOct 31, 1990 10:57 PM
The hardware for my Digi-View Gold has cratored. What can I do toward getting my old one fixed or obtaining a new one? I have confirmed it is the dongle.
#19803From: Joe KuzmaNov 1, 1990 8:22 PM
Gerald, NewTeks policy is very good, my Digi-View has died a few times in its lifetime and as a matter of fact I'm waiting for NewTek to return my repaired (or replaced) digi-view. Just give their 800 number a call, and they will tell you what to do. Check your manual for the phone number. or call 1-800-555-1212 and ask for New Tek.
#19818From: RAD Moose @ NewTek, Inc.Nov 2, 1990 5:39 PM
Gerald, Please call Tony at 800/736-7617 and he will arrange for you to get your DigiView system up and running again. As Joe mentioned to you (thanks again Joe!) we will gladly repair or replace your DigiView module if it is defective. RAD Moose "'o.o'"
#19990From: Frank Lazar-ImagenieNov 21, 1990 11:07 PM
Rad, I have an old style Digi-View hardware with the NewTek adaptor for my A2000. Am I losing anything by not having the new "Gold" hardware for the 500/2000 series? FL
#19996From: RAD Moose @ NewTek, Inc.Nov 22, 1990 2:12 AM
Frank Lazar, Do you hoof the DigiView 4.0 software? If you do, then you would probably not notice much difference, if at all. "'o.o'"