Superbase installation
8 messages in this thread
Dear Mike, Let me tell you my difficulty openly and squarely: I bought
Superbase Prof 4 last Jan. for $329. Unfortunately, I had to pay an
equivalent amount as customs tax over here! Now, having bought this
software for over $660, I have to make as much use of it as possible. I was
doing that when my hard disk suddenly went dead. I had backups of my data,
thank God. I had only installed it on my hard disk with no floppy
installation. I am trying to do that with no success. I tried various
schemes with no luck. The Setup program says everything is OK, but WB
cannot open the file. I tried to put the file Superbase.ini under s
directory, but that file is nowhere in sight. I do not think I am keying my
name or my city faultily. Apparently something is wrong somewhere and I am
sitting here empty handed. This is a time where I need your companys'
support definitely and urgently. Looking forward for your much needed help!
(Serial #: 10C00228 v 1.0 and 10C46209 v 1.01). Thank you.(My fax #:
+90-4-212 45 36). Dr.Ilbeyi Agabeyoglu, 100037,172.
Dear Ilbeyi,
I cannot answer your question right now but will probably be able to
respond to your question this weekend. I will keep your message and get
back to you this Monday.
Thanks,
Mike Uman
[]xxi, Inc. >>>
running under AutoPilot
Ilbeyi,
You are not alone, I also have this problem and OXXI have not even
bothered to reply to my message left in this forum. I get the feeling that
they have no idea what the problem is……..
Andrew.
Andrew,
I do not recall talking to you… The problem that Ilbeyi is referring
to is a very tricky one. Here at Oxxi we have 8 Amiga's, each configured
differently. We have Amiga 500's, Amiga 2000's, Amiga 2500's, Amiga 2500's
with '030 accelerators, Amiga 3000's, and we will have an Amiga 4000
shortly. Having tested SBase4 V1.2 on each machine I can say that SBase4
is a stable program. I have reports from maybe 15-20 people indicating
that SBase4 seems to load then do nothing, which is the problem that
Ilbeyi is reporting. I have not been able to duplicate the problem on any
of our machines. I am not saying that a problem does not exists. What I am
saying is that something must be different on your machine. I am trying
every conceivable combination of posibilities… Maybe the versions of the
librarys, maybe the version of the OS, maybe the printer device, maybe the
printer options, I have looked into them all…
What then is the problem? I cannot answer you at this time. What I want
you to understand is that there is someone at Oxxi who has an idea of what
the problem is, but it is only an idea. I expect to be able to solve this
within the next week.
Thank you,
Mike Uman
[]xxi, Inc. >>>
running under AutoPilot
Mike,
I left a message in this forum detailing our problem. We originally had 3
copies of SB Pro4 bought from Precision UK.
On upgrading to 1.2 we have installed the program on three of our A3000's.
The program runs perfectly on 2 of the machines but will NOT run on the
third.
I have also tried everything I can think of, comparing libs: c: l: devs:
etc.. and I am pretty confident that 2 of the machines are virtual
duplicates of each other, but still we have no joy.
The interesting thing is that this errant third machine will run SBPro 1.0
without any problem at all !
I hope you come up with a cure as this problem can only get worse as more
people upgrade. If you would like us to try anything or send you a
complete directory listing from the unlucky machine just shout.
My other problem which I cannot get resolved is the SET PG command for
setting the number of lines printed on the PREFS printer. However I use
this command it always returns an 'invalid text parameter' error. This is
a real problem for landscape reports. At the moment I have to do an EJECT
26 to get the right number of lines printed per page, the downside of this
is that every other page is blank. I was told that 1.2 fixed this problem
but I am afraid it dosn't. I would really appreciate some help with this
one !
Thanks,
Andrew.
p.s. I never inferred that SBPro wasn't stable, its perfectly stable, it
just won't run on some machines…. :^)
Andrew,
This is not a reply to your message, but something that a friend of
mine found that might help with installing SB4. He followed the
instructions that came with the program last friday. He never got the
program to work. It would go through the loading process and then die! We
used "snoopdos" on it over the weekend and everything looked OK.
Today the program runs. What my friend did was to go to a file in
the S: dir called SB4.ini and change a line from "SCREEN = 0" to "SCREEN =
1". He also took 10 lines of blanks out between this line and the control M
that should end it.
You or anybody that has had problems might want it gives this file
a look-see.
-Tom
Tom, you and your friend deserve gold medals. Thats fixed the problem.
This was really beginning to get to me, I'd checked everything I could
think of and had given up.
Many, many thanks !
Andrew.
Andrew,
Glad to be of help.
-Tom