#Grolier
4 messages in this thread
At the risk of being too obvious, have you tried calling Grolier's customer
service? I have 800/243-7256. I have to believe your difficulty is an
oversight they would want to correct!
Rich Bowers
THE MAGIC WORDS! In all my years with Grolier and all my questions here no
one has ever come up with an 800 number. I have a regular number and, when
I have called, I have been shuffled from dept to dept without ever talking
to a real person. I have written three letters and have heard nothing.
Obviously, I am reluctant to subsidize Ma Bell when it nets me nothing.
Today I called and they are "6-8 weeks behind." Fortunately I paid by check
and the invoice number was written on it. They managed to find it right
away, called me back while I was composing this message, and they will be
sending it out to me – because they are behind it will still be several
weeks tho.
THANK YOU. I kept hoping repeated inquiries would stir up something that
would help me and finally it did!
Cheryl Rothwell
Cheryl:
I'm just sorry I didn't respond earlier! Glad to help.
Rich Bowers
Rich,
Another question for you.
I have a used CD-ROM drive where can I look for drivers for it?
and another: Where can I find a host adapter for my used CD-ROM drive?