CompuServe Thread

#Can't Install ACCESS

6 messages in this thread
#31507From: Joe WeinerNov 23, 1992 9:26 AM
Paul, I am trying to install the Access software from its PhotoCD from Kodak. I have an Adaptec 1542B SCSI, NEC CDR-74 and am using CORELSCSI, with the XA parameter at the end. I can read the directories on the disc. When I run SETUP I get a message to the effect of not enough memory, close some windows apps and try again. I have 16 MB ram, 16 mb perm swap file, 83 % system resources free. I am able to manually expand the files from the photocd onto my hard disk. I tried putting the DLLs both in my WIndows directory and in the access directory, but when I try to run any of the programs I get an immediate GPF. Any ideas how to get Setup to run? Or else, can you tell me what else I have to do in my manual setup, such as putting something in my WIN.INI? Thanks, Joe Weiner
#31518From: Doug HogarthNov 23, 1992 10:28 AM
I'm going through the same trouble. After talking to Kodak, they said that NEC has made some change on the drive and that Kodak's testing was with the newer drives. Kodak had me call NEC for some upgrade kit. I've left a msg with NEC and am awaiting the kit. Supposedly the older version of the drive resulted in "out of memory" messages like you and I got.
#31534From: Paul McAfee [Kodak]Nov 23, 1992 2:38 PM
I have forwarded your message to Paul Wisotzke (CIS ID 70007,6237) in our technical department. You may want to contact him directly. Or, you can call the technical service people at our Kodak Information Center: 800-242-2424, ext. 53. I use a Mac, and it is plug-and-play with the AppleCD 150 (and older AppleCD SC+). I don't have any experience with DOS/Windows CD-ROM systems. Regards … Paul
#31601From: Joe WeinerNov 24, 1992 1:43 PM
Thanks Paul, I did talk to someone in the technical dept, not Paul, who was not so helpful, but, I'll try again. Joe Weiner
#31790From: Jay CahowNov 26, 1992 9:49 PM
Joe, I had the same problem on my CDR-74 weeks ago and talked to a bunch of people before I got some answers. Your drive is setup correctly and should be able to read the sample photos included with the software (as well as any other single session photo disk). The "out of memory" error is a totally bogus message caused because currently the CDR-74 is not reading the Kodak disk correctly. The Access software is stored on the CD in a different format than normal and any drive not 100% cannot run the setup program. I personally have the NEC SCSI and Trantor drivers and was told it would be a while (late 1992) before the problem was fixed. Until my drivers are updated I get the same "out of memory" when I try the setup program. Kodak would only say that CDR-74 was not totally compatible as of yet. As you are using Corel SCSI drivers I don't know what your current driver status is. I was told by NEC that they were going to setup some kind of firmware upgrade path to also make the CDR-74 multi-session compatible. Jay Cahow Cahow Consulting
#31833From: Joe WeinerNov 27, 1992 9:30 AM
Jay, I am using the CorelSCSI drivers w/my CDR-74. What I don't understand is that I seem to be able to copy files from the PhotoCD fine. I call NEC about once every week or two but there is no real information yet on a multisession upgrade for the drive. Thanks Joe Weiner