#CD4.0 – bad upgrade
5 messages in this thread
Hi Donna – Couple of weeks ago I requested an upgrade to CD 4.0C (C as in
Charlie), on CD ROM, and was told it was to be shipped – today I got a CD ROM
from Ireland which is the Rev B Patch issue – one I already have!
So, how do I get the C version, and what should I do with the extra Rev B Patch
version you (Corel) sent???
It came from Partsbank in Tennessee via FedEx, Order number 0000391116, Order
Agent OEOET1SS (I'd change my name if I were him), and the Order date on the
invoice was 11/9/93.
Thanks, Jordan Torgerson
Hi Jordan:
Your original order still has a "backorder" marker attached to it. It has been
rumoured that the warehouse is substituting the Rev. B. CD when the B3 is out
of stock.
Would you like me to send this to you from our Canadian warehouse? It may take
a bit longer, but it will be the correct CD. Or we can wait for your backorder
to be filled.
Awaiting your reply….
Donna 🙂
Thanks Donna – by all means, I'll take the Correct Canadian Rev-C CD, even if
it takes longer! Appreciate your help –
my best, Jordan
Hi Jordan:
I have just finished faxing your order down to the warehouse and it should
leave today. It will arrive via Federal Express, within the next 3 working
days.
Sorry for the inconvenience,
Donna
Thanks Donna – got the CD's already! Thanks for GREAT service, both Technical
support-wise and Customer support-wise!
Take care, Jordan