#Quarterback HELP!
3 messages in this thread
I just received my QUARTERBACK 600 Upgrade to-day. HAVE PROBLEM!
Proceeded as follows:-
1. Made a backup copy of the original disk.
2. Installed on hard disk – into same drawer where my old Quarterback Ver:501
resided. Installation went OK.
3. Working from the new Quarterback installed correctly on the hard disk – I
tried starting "Quarterback". I then got a window asking me to "personalize
your copy".
4. I duly filled in my name, my company nd the Serial number which appeared on
both your invoice and on the floppy disk. This completed I noticed that the
"OK" button was crossed hatched – and therefore inoperable.
5. Could find nothing in the Manual which came with the Upgrade which indicates
a procedure or solution to the problem…. which is I just cannot get beyond
the "PERSONALIZE SCREEN"!! The program just will NOT WORK!
6. The Serial number – as far as I can see – is written as follows:-
600. 14930
7. Have tried using just 14930 alone. 600 (without stop) 14930… and a
multitude of combinations. Nothing works.
8. Shall I send the software back to you as a dismal failure…….
Hilary.
Hillary,
Enter your serial number in without a space after the period and it should
work. The correct format would be NNN.XXXXX where NNN is the three digit
version number and XXXXX the five digit serial number separated by a period.
There should be no spaces in the resulting registration number.
Randy Brooks
Central Coast Software
A division of New Horizons Software, Inc.
Randy……
Thanks so VERY MUCH for your directions. Just tried it and it worked! Even got
the program going……
May the blessings of the Season fall upon your head – plus those of all the
relatives and friends – you like most. Without hesitation I can now recommend
you for a large merit increase at New Horizons.
Seriously…. MANY THANKS Randy
A much happier….. HILARY