CompuServe Thread

#2.1: nothing prints!

4 messages in this thread
#38456From: <David L. Gold>Dec 28, 1993 9:47 PM
Please help! I've just upgraded to 2.1, and now, NOTHING will print out on my printer!!! I *know* I've got the proper driver loaded (I'm using an HP DeskJet 500), and I've tried alternating from HPDeskJet to HPDeskJetOLD to Generic – and NOTHING works!!! I just get a "printer not found" type message (and I know I have the printer hooked up properly. The only way I can get something to print is to load it into PageStream and do it that way, it takes about 3 minutes to create and print. What's going on???!!! <Dave>
#38461From: Dale LarsonDec 29, 1993 7:35 AM
What somethings have you tried to conclude that "NOTHING" will print? Does "copy s:startup-sequence prt:" work? Is your printer connected to serial or parallel? Did you get that button switched in prefs somehow? If you have a backup you could revert to, try this: "delete envarc:sys/printer#? env:sys/printer#?" That will clear everything about the printer to the defaults. Then run printer prefs and select HPDeskJet. Then try to print. — Dale L. Larson, Intangible Assets Manufacturing — INTERNET:dale@iam.com
#38469From: Ron LegroDec 29, 1993 7:27 PM
Dale: I don't know what David's problem is, but I have noticed that under 2.1, some of my software just can't find the printer if I happen to turn it on too late in the startup or after the software package in question is itself loaded. View80 is one such problem child. It's easily gotten around, but a bit annoying. Then again, I've got my parallel printer assigned to a GVP I/O Extender board, so maybe this isn't the system's fault, though I seem to recall it happening when I had the printer on the normal PAR: too.
#38466From: Wolf FaustDec 29, 1993 6:02 PM
From hardware point: I assume your printer and cable did work under the old system. If yes, the following reasons come to mind: If you have upgraded from WB 1.3 or lower, check your CIA chips. If you upgraded from <WB 2.04, check your printer cable. Some things have changed in the WB 2.04 (and higher) printer.device, making the printer.device not working with some (mainly low cost) printer cables. Don't get me wrong: the cable might work on other computer systems… but with WB 2.04 and higher they don't as a new printer signal is checked on the cable. From software point: don't know a reason for this… — Wolf Faust, Am Dorfgarten 10, 60435 Frankfurt, Germany —