#Diamond Viper driver
7 messages in this thread
Alan, thanks very much for your suggestion. I ran VPROMODE and set the monitor
to VESA 75 and can now see AniPro again !
I called Diamond on 408-736-2000 a few weeks ago when problem first encountered
bu was kept on hold for a very long time and they outlasted me- I hung up. Last
week I tried sending a fax to 408-773-8000 but never connected- busy signal I
think. Then I sent a message to their BBS 408-524-9301 but no reply to date.
Maybe Diamond offers excellent tech support and I'm just unlucky…?
Thanks again, Alan.
Rudy
Rudy,
timing is important to help get a warm-body at Diamond tech support. I got
through in about 5-10 minutes at 4:55pm on a Friday. Alan tells me he gets up
very early to catch 'em without waiting forever – reminds me of fishing <g>.
He-He…
Yeah, and like fish, "fresh" tech-people are much better to deal with!<g>
-Alan
Alan,
>> like fish, "fresh" tech-people are much better to deal with! <<
ROFL. There's probably a book on that whole science.
You are most welcome, Rudy.
This may sound a little extreme, but for most tech calls I use my data/fax
number with a speaker phone. It just sits there 'till someone answers <g>. If
you start early in the morning, it helps too.
Glad you are up and running…
-Alan
"This may sound a little extreme, but for most tech calls I use my data/fax
number with a speaker phone. It just sits there 'till someone answers <g>. If
you start early in the morning, it helps too."
Great tip! Oh – wait: I'm a tech… :<
<g>
Coming to a Speaker Phone near you — It's Nik Grant — the "freshest" Tech Guy
around!
-Alan