CompuServe Thread

#Word Perfect Problems

4 messages in this thread
#113337From: George SmootMar 11, 1988 8:22 PM
H E L P ! I just received a new version (4.1 1/7/88) of Word Perfect today which I was told would fix my problems. Well… When I try to print the file PRINTER.TST which worked ok on the former version the Amy locks up about two seconds after clicking "Send Go to printer". The printer continues for several lines but the cursor won't move or anything. When I issue the three-fingered salute Amy Gurus with 81000005.3332206F. Has anyone else seen this? Of course I will call the WP people tomorrow as I see that they have Saturday hours but … Any suggestions ( other than chucking the whole thing)? George
#113350From: Ben BlishMar 11, 1988 9:44 PM
Just delete it…. why chuck it? That's so much WORK! <grin> Good luck finding the roach. –Ben–
#113372From: Jim VentolaMar 11, 1988 10:51 PM
George, Look on the LEARN: disk for a Readme file. There are some files you have to move onto the WP: disk regarding printing. This *may* be related to your problem. // Jim
#113425From: George SmootMar 12, 1988 8:26 AM
Jim, Thanks but those files are already there. After much playing and Gurus I have discovered that it only happens with the Diablo 620 printer. I still have the old WP on disk in another directory and the 620 works with it! My Gemini 10X works just fine (well maybe I haven't found everything yet.) I discovered another bug last night. If I try to abort the current print job the machine locks up every time but Gurus only sometimes with the same message as the earlier print problem. They sure are nice people on the phone and in the way that they quickly get updates to you when you discover problems but right now I would settle for a working print driver. Thanks. George