CompuServe Thread

#America Online

1 messages in this thread
#6279From: William Pegues-PBMGamesJan 25, 1990 4:25 PM
I had no problems signing on to AOL, however, I was extremely depressed by the limited participation. I also did not like the 'reminders' of events that kept poping up throughout my session. I was having some trouble understanding how to compose EMail off line, and sent to date 5 letters to their customerservice id that was indicated in a survey form to be the point of contact for questions – I have never received an answer of any kind. I think that though it is an attractive interface, that it is a step backware in terms of connectivity of just about 5 years or more. They are running a service for IBMs, Comodores and Apples, yet, neither group can communicate with the other. Sure, just fine for chatter and games and such – but not for the professional services that they state they are marketing towards, and they are handing out free accounts to a good number of major Mac software/hardware providers. The point being that if I am doing something where I have to work with an IBM on Pagemaker or any other program, I want input from people that are actually dealing with that kind of thing from the IBM end. I can only get Mac people saying what the presume the IBM end needs per their experience. That is compunded in every topic. I run a LAN with mixed VAX connectivity for Macs – on AOL, all I can talk to is other Mac people, no VAX people. So, in my opinion, they are taking electronic information services backward several years, and I would expect them to be no serious contender in any professional area so long as they persist in this segregation of users. William