#America Online
1 messages in this thread
I had no problems signing on to AOL, however, I was extremely depressed by
the limited participation. I also did not like the 'reminders' of events
that kept poping up throughout my session.
I was having some trouble understanding how to compose EMail off line, and
sent to date 5 letters to their customerservice id that was indicated in a
survey form to be the point of contact for questions – I have never
received an answer of any kind.
I think that though it is an attractive interface, that it is a step
backware in terms of connectivity of just about 5 years or more. They are
running a service for IBMs, Comodores and Apples, yet, neither group can
communicate with the other. Sure, just fine for chatter and games and such
– but not for the professional services that they state they are marketing
towards, and they are handing out free accounts to a good number of major
Mac software/hardware providers. The point being that if I am doing
something where I have to work with an IBM on Pagemaker or any other
program, I want input from people that are actually dealing with that kind
of thing from the IBM end. I can only get Mac people saying what the
presume the IBM end needs per their experience. That is compunded in every
topic. I run a LAN with mixed VAX connectivity for Macs – on AOL, all I
can talk to is other Mac people, no VAX people.
So, in my opinion, they are taking electronic information services backward
several years, and I would expect them to be no serious contender in any
professional area so long as they persist in this segregation of users.
William