#Final Copy Complaints
23-May-92 16:47:40
Sb: #39743-#Final Copy Complaints
Fm: SoftWood 75300,670
To: Michael Cullison 72017,1475
Michael, you take liberty referring to me as 'buddy' or 'friend'. I
suppose you do this with the same lack of thought as you put in to your
comments about the Amiga ("Damned Amiga"), the Amiga market, software on
the Amiga, reflections about IBM, knowledge about Word, and all of the
other things you know nothing about.
SoftWood is one of the few companies that started when the Amiga was new
and has survived intact to this day. If our products, service, and support
were as bad as you say, we would not be in business. While our products
may not be up to your "high-standards", I can say without hesitation that I
personally have put everything I have into my company's products. I have
done everything I could think of doing to ensure that the purchasers of
SoftWood's products have gotten the best I can do. It is easy for someone
as ill-informed as you appear to be to slander the efforts of others. It
is much harder, it seems, for you to communicate in a public forum in a
manner that benefits not only your ego and bitterness, but benefit as well
the members of the forum.
As far as your refund goes, I suggest you take it up with the company you
purchased the program from. If you bought the program from SoftWood, and
return the product in the same condition you bought it in, we will
accomodate you. As far as your decision not to purchase any more SoftWOod
products – that will be your loss and SoftWood's gain.
Woody