#Tosh 3401 & Adap 1542
06-May-93 16:32:38
Sb: #47726-#Tosh 3401 & Adap 1542
Fm: Dave McKeen [Dallas] 73520,1320
To: Rob Nixon 72700,1445
Rob,
The Adaptec number you mentioned is listed on their product brochure as being a
software ordering number. The number I called was their main number of
408-945-8600. I got treated to several layers of touch-tone wild goose
chasing, then waited on hold for- what did I say? 20 minutes?
Then, if their stuff works, I shouldn't be too concerned. Usually the
magazines beat up pretty thoroughly when a company has lousy support, but I
guess some never learn.
I sent 'em a letter by USPS mail with my technical questions. One of the
questions was if they offered support on CompuServe. Maybe enough queries like
it will get them started.
I think you will enjoy using GSW, but after using Picture Publisher I've become
hooked on the greater flexibility it offers. And I am looking forward to
PictPub version 4's ability to have movable objects in layers that don't get
'glued' in to the base image until you want them to.
Have fun!
Dave McKeen